ComplaintsforMcAfee, LLC
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Complaint Details
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Initial Complaint
12/03/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
Today I saw a charge through PayPal on my account that I wasn't aware of this charge. I contacted the company. They said ok but needed to confirm my email. I only have two email addresses and both were not the one they had. They wanted more information from me and I would not give it to them. I don't even use McAfee LLC. I just use. Cd I purchase and download. I would like my money back.Business response
12/20/2021
Business Response /* (1000, 5, 2021/12/20) */ Dear ****, This is ***** ******* again, with McAfee's Executive Customer Assistance Team. Thank you for establishing contact with me regarding your complaint. Please refer to our email correspondence for additional details regarding the resolution of your complaint. If you have any additional questions or concerns, please feel free to contact me directly. Sincerely, ***** ******* Executive Customer Assistance Team McAfee
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Customer Complaints Summary
693 total complaints in the last 3 years.
208 complaints closed in the last 12 months.