Business ProfileforMINDBODY Inc.

I am so frustrated and disappointment regarding the $510 dollar charge to my account for a service NEVER used. When I was contacted by the person who was going to set up the next steps to join which Ofcourse was my banking and charging services information I expressed I was no longer interested and would NOT be joining MINDBODY and that I would stay with my current provider she said we understand and if you’re interested just reach back ( I was in the assumption that everything was ok and the subscription was CANCELLED) but I was SOOOOOO wrong! This company is a HUGE SCAM!!! MINDBODY sales representatives pursued you persistently, emphasizing the supposed benefits of joining, and make certain promises about how the platform would benefit the business.I felt pressured to join and was not given adequate time to review the contract thoroughly before committing. I feel that key aspects of the service, including specific terms of the contract, pricing structure, or any cancellation conditions, were not transparently explained. As a result, I committed without fully understanding the impact on my business. This situation is both frustrating and inconvenient costing me to $510 dollars and overdraft charges. Now, I am struggling to comply with the contract terms, which seem designed to lock clients in without any flexibility. Given the circumstances, I believe it is only fair for MINDBODY to provide a path for modifying or canceling the contract without further financial penalty. Attempts to address this issue with the support team have not resulted in any reasonable solution or assistance with my concerns. Exchanged tons of emails with different representatives but none have an answer and can’t even transfer you to a manager because they are only available through zoom and you have to schedule an appointment. MINDBODY PRACTICES are a SCAM BE AWARE!!! They will lock you in with no way of CANCELLATION!