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Find a Location

Essex Property Trust, Inc. has 76 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforEssex Property Trust, Inc.

    Property Management
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.02/5stars

    Average of 53 Customer Reviews

    Customer Complaints

    241 complaints closed in last 3 years

    92 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company provides rentals.

    Products & Services

    Essex Property Trust, Inc., offers apartments, retail spaces, and investments

    Business Details

    This is a multi-location business.

    Find a Location

    Essex Property Trust, Inc. has 76 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      1100 Park Pl Ste 200, San Mateo, CA 94403-7107
      BBB File Opened:
      3/25/1998
      Years in Business:
      53
      Business Started:
      1/1/1971
      Number of Employees:
      1780
      Alternate Business Name
      • Canyon Oaks
      • Bridgeport Apartments
      • Brio
      • Bel Air Fairway Apartment Homes & Villas
      Business Management
      • Customer Service, Customer Service Representative
      Contact Information

      Customer Contact

      • Customer Service, Customer Service Representative
      • Ms. Kara DeMent, Communications Specialist
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      241 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      53 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Scott H

      1 star

      11/16/2024

      Not a resident of *********** (**********, **), but I live next door to this complex. If it isn't the constant barking dogs, it's the mortar shells that get fired off on a daily basis. Police have been called by myself, our security guard, and some other neighbors. 3pm and 8pm seem to be the preferred times that they get fired off. My apartment is 50 feet from ************'s Westside parking lot and I can hear the *poom* of a mortar being fired off coming from their complex. Two seconds later, huge explosion. I have no idea what to do since the police won't do a thing and ************'s management is getting a rent check every month, so they don't care. After reading a lot of these reviews, it appears management doesnt care about their tenants safety, so I dont expect much from them in this matter. After a dozen mortar shells being fired if from their property, I find it hard that no one knows whos doing it. So, they aren't good neighbors.BTW, it's November. I understand the annual month-long firing off of illegal fireworks in July, over there. It *****, but whatever. But, why the heavy artillery in November? Every freaking day?I dont know what to do since I cant find an email address for ************ management company (Essex Apartment Homes). Im just sick of having to deal with it.

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