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          Rula Health has 1 locations, listed below.

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            • Rula Health

              5201 Great America Pkwy #320 Santa Clara, CA 95054-1140

              BBB Accredited Business

            Business ProfileRula Health

            Mental Health Services
            BBB accredited business

            Contact Information

            5201 Great America Pkwy #320

            Santa Clara, CA 95054-1140

            Visit Website
            Email this Business
            (323) 205-7088

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            Customer Reviews

            1.03/5

            Average of 29 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            32 complaints closed in last 3 years

            32 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/11/2024

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Mental Health Service

            Business Details

            Location of This Business
            5201 Great America Pkwy #320, Santa Clara, CA 95054-1140
            Email this Business
            BBB File Opened:
            9/9/2023
            Years in Business:
            5
            Business Started:
            6/5/2019
            Business Incorporated:
            6/5/2019
            Accredited Since:
            6/11/2024
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Path CCM, Inc
            Business Management
            • Ms. Sara Esmaili, Brand Marketing
            • Mr. Josh Bruno, CEO
            Contact Information

            Principal

            • Ms. Sara Esmaili, Brand Marketing
            • Mr. Josh Bruno, CEO

            Customer Contact

            • Ms. Sara Esmaili, Brand Marketing
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            32 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/26/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            I recently contacted rula on 9/14/2024 in an attempt to setup a billing arrangement. Was told I would be emailed in 24 to 48 hours about it. See the attached email. Now on the first phone call I discussed with *** that I could afford to do 40$. That's what I could afford. Today 9/16/2024 I received the attached email. And before I had any opportunity to respond the money was removed from my account. That money was part of my car payment. Currently I have not heard back from anyone at rula despite many aggravated attempts to through to someone. And I have been told it has been escalated and I need to wait for them to call. They have also stated since their are multiple complaint tickets and escalations they may delay getting back to me. I find that highly suspicious an unethical. I believe strongly reading other complaints and poor reviews a full in depth investigation into rula and this complaints needs to be done.
            Read More
            Read 31 More Complaints

            Customer Reviews

            29 Customer Reviews

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            Most Recent Customer Review

            Shannon H

            11/12/2024

            They have wrongfully charged my account 3 weeks after my daughters appt. They cancelled all appointments without discussing with me and the therapist response was you daughter wanted to talk to you. The charges to my account were for the visit even though I have insurance, I resent in the insurance several times with no action. I have called several time and they are unwilling to refund my money. This is fraud and the amount they charged was not even what we had discussed as the reason I gave my card number. The card information on file was solely for if there was a missed visit and there was never a missed visit. This company is a scam.

            Rula Health Response

            11/13/2024

            We are always working to improve our patient experience at **** but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Well follow up with you directly.
            Read 28 More Customer Reviews

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            BBB of Los Angeles & Silicon Valley

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