Business ProfileforGrace Rose Farm

I placed orders with Grace Rose Farm in 2023. The estate roses I ordered came but couple of them never "woke up." I did request a replacement for the one I wanted most but I let go on the others as a loss. Of estate roses I ordered, only a couple have survived. I placed two exclusive orders: 1/23/23 - 3 bushes 7/19/23 - 3 bushes I ordered for FALL DELIVERY. I never received them. I inquired and was told that I had opted to have them overwintered on Gracie's farm. I never opted to have them overwintered. I was told that it was in an email. I searched by keyword through every email. There was nothing stating my roses would be overwintered. I actually recieved my orders on 4/25/24 & 4/30/24. The roses were only about 6 inches tall and looked like rooted cuttings, not huge rose bushes I was promised (for forced waiting) I was unhappy with the size and when planted, there wasn't a root ball. The soil fell away. I planted them anyway and by 5/14/24 they were all either dead or close. I rarely lose bushes so I reached out to GRF & was told - give alfalfa and cut back. I agreed to try but told them Pink O'Hara was dead. They said they did not have another and I would have to get another rose. I got one because I did not want to wait another year+. Later I filled out the claim form for 2 more bushes that had died under their warranty. Another was dying, but I was still trying with the now 2 inch stubs from cutting die back. I was told I would get my replacements this fall. I reached out today to ask about them. I was told "I have just ordered these and they'll be delivered in spring" I said I was already told they had been ordered for fall. They sent back basically that it wasn't a good idea but they could send them by 12/24. After I was promised they would be here in fall. I have spent a lot & gotten nothing in return but run around and excuses. If you complain you are blacklisted and attacked by the followers of the company. PRIZES ARE GIVEN FOR POSITIVE REVIEWS.