Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

AmeriHome Mortgage Company has 19 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • AmeriHome Mortgage Company

      1 Baxter Way Ste 300 Thousand Oaks, CA 91362

      BBB Accredited Business
    • AmeriHome Mortgage Company

      P.O. Box 4733 Blue Jay, CA 92317

    • AmeriHome Mortgage Company

      2080 S E St Ste 100 San Bernardino, CA 92408-2706

    • AmeriHome Mortgage Company

      8910 N Dale Mabry Hwy STE 22 Tampa, FL 33614-1500

    • Amerihome Mortgage Company, L.L.C.

      165 Bishops Way Suite 148 Brookfield, WI 53005-6215

    Business ProfileforAmeriHome Mortgage Company

    Mortgage Lenders
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    2.12/5stars

    Average of 154 Customer Reviews

    Customer Complaints

    268 complaints closed in last 3 years

    59 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/22/2018

    Years in Business: 36

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    AmeriHome Mortgage Company has 19 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • AmeriHome Mortgage Company

        1 Baxter Way Ste 300 Thousand Oaks, CA 91362

        BBB Accredited Business
      • AmeriHome Mortgage Company

        P.O. Box 4733 Blue Jay, CA 92317

      • AmeriHome Mortgage Company

        2080 S E St Ste 100 San Bernardino, CA 92408-2706

      • AmeriHome Mortgage Company

        8910 N Dale Mabry Hwy STE 22 Tampa, FL 33614-1500

      • Amerihome Mortgage Company, L.L.C.

        165 Bishops Way Suite 148 Brookfield, WI 53005-6215

      Headquarters
      1 Baxter Way Ste 300, Thousand Oaks, CA 91362
      BBB File Opened:
      9/13/2018
      Years in Business:
      36
      Business Started:
      3/28/1988
      Business Started Locally:
      3/28/1988
      Business Incorporated:
      9/30/2014
      Accredited Since:
      1/22/2018
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 135776 for this business, issued by NMLS Nation Wide Mortgage Licensing System

      These agencies may include:

      NMLS Nation Wide Mortgage Licensing System

      2101 Arena Blvd

      Sacramento CA 95834

      (866) 275-2677

      https://nationwidelicensingsystem.org/

      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. David Jones, Director of Customer Relations
      • Customer Service, Manager
      Contact Information

      Principal

      • Mr. David Jones, Director of Customer Relations

      Customer Contact

      • Mr. David Jones, Director of Customer Relations
      • Customer Service, Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      268 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      154 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Katelyn C

      1 star

      10/03/2024

      Honestly, if I could leave this review without a star I would. I think this business is just a money-hungry scam. They change payments without notice, they always claim they "never received" any documents you send in which puts you in this endless loop. The customer service is a joke all they do is read the script and get attitudes when you try to ask any questions. My last payment was never actually applied to my account so on my new statement it showed I was due for 2 months, so when I called to question they claimed they never received my payment. Whatever you do, avoid this company at all costs. When my loan got sold to them I've had nothing but constant issues.

      AmeriHome Mortgage Company Response

      10/04/2024

      Thank you for forwarding Mrs. C******'s concerns to our attention and allowing us the opportunity to respond.  AmeriHome Mortgage LLC, ("AmeriHome”) strives to provide superior customer service and process all transactions in a timely and accurate manner.  Upon receipt of the BBB notification, our office is in the process of completing a thorough review of Mrs. C******'s loan to ensure that her concerns are addressed.  Upon completion of our review, an AmeriHome representative will respond directly to the customer.

      Local BBB

      BBB of the Tri-Counties

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.