Business Profilefor1-888-Orchids.com

For my 40th birthday, I received 2 orchids from them. One was supposed to be a "jumbo" orchid in bud. What I received what a 3 lead orchid (which is the minimum size to ship ftr, not at all "jumbo") with a few short buds on it. The other different "mature" orchid also came as a 3 lead, however, one of the leads was already dead and the other two's color didn't look so great - yellowish-green, which normally means it's dying. I contacted them, provided pictures, and they actually told me that it's a tough orchid and it'll be fine, and ignored my complaint about the size of the supposedly "jumbo." I was angry. I gave it an adjustment period before pulling it out and looking at the roots, as I didn't want to put it under even more stress with how bad off it was, and there wasn't a single living root on the plant - which can't be blamed on cold damage like the dead cane was. I had a sinking feeling as soon as it arrived in the state it was in, and on the form it was listed as "bareroot" but I received it under a ton of ****. That usually means they're hiding dead roots so you don't realize right away that you didn't get a healthy plant. I then assumed the one in bud also had dead roots, but if you mess with the roots of a blooming orchid it's going drop them, so I let it bloom before ********** it. Again, all roots dead. So, I received an $120 birthday present of terrible plants that were completely not as advertised, the site wouldn't even give me any kind of partial credit or trading them back for actual healthy plants, etc. I sincerely doubt that either plant is going to recover, but I'm going to continue attempting to rehabilitate until all canes are obviously dead. Not a great feeling for a present to commemorate your "over the hill" birthday, lol. It's such a shame. Breeders with rare plants shouldn't use this vendor; they're just going to kill them.