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Find a Location

SoundAway has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • SoundAway

      2336 La Mirada Dr Ste 100 Vista, CA 92081-7867

      BBB Accredited Business

    Business ProfileforSoundAway

    Soundproofing
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 7/1/2007

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business offers acoustic and soundproofing material.

    Business Details

    Location of This Business
    2336 La Mirada Dr Ste 100, Vista, CA 92081-7867
    BBB File Opened:
    6/15/2007
    Years in Business:
    17
    Business Started:
    1/16/2007
    Business Incorporated:
    1/16/2007
    Accredited Since:
    7/1/2007
    Type of Entity:
    Corporation
    Alternate Business Name
    • SoundAway Corporation
    Business Management
    • Mr. Alejandro Gomez, Owner
    Contact Information

    Principal

    • Mr. Alejandro Gomez, Owner

    Customer Contact

    • Mr. Alejandro Gomez, Owner
    Additional Contact Information

    Fax Numbers

    • (760) 599-4508
      Primary Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ian W

    1 star

    12/28/2023

    I placed an order using their website and completed payment. I received a confirmation. Later I was sent an accusatory email from the company saying I manipulated their system. They then proceeded to add material and charges to my order without my consent. This is shady and dishonest. If your website has a glitch you dont take it out on your customer. You also dont charge additional money with prior consent.

    SoundAway Response

    01/04/2024

    Thank you for identifying an unwanted feature in our shopping cart. Our engineering team managed to recreate an instance where the minimum order quantity can be modified to override the 5 yard minimum. This only occurs when there is another fabric with more than 5 yards in the shopping cart. This will take some time to fix.It is not possible to fulfill your order for 2 yards since this is a hard restriction that is required throughout the fulfillment process. In other words, an order may be captured but subsequent checks in pulling, cutting, packaging, and shipping would flag anything less than 5 yards as an invalid order.Your understanding is appreciated.

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