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          Find a Location

          Harbor Freight Tools has 266 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileHarbor Freight Tools

            Hardware and Tools
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            22912 Victory Blvd

            Woodland Hills, CA 91367-1634

            Get Directions
            Visit Website
            (818) 888-4011

            Customer Reviews

            1.27/5

            Average of 138 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            350 complaints closed in last 3 years

            122 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 47

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Harbor Freight Tools has 266 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              22912 Victory Blvd, Woodland Hills, CA 91367-1634
              BBB File Opened:
              12/3/2013
              Years in Business:
              47
              Business Started:
              1/1/1977
              Business Incorporated:
              6/8/1998
              Type of Entity:
              Corporation
              Alternate Business Name
              • Harbor Freight
              Business Management
              • Karin Moon
              • Eric Smidt, President/CEO
              Contact Information

              Principal

              • Eric Smidt, President/CEO

              Customer Contact

              • Karin Moon
              • Eric Smidt, President/CEO
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              350 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/24/2024

              Complaint Type:
              Product Issues
              Status:
              Unanswered
              Purchased battery charger 10/23/2024 from Harbor Freight. Got back home and charger would not work. Took charger back to store for a refund but they would not give me one because I wouldn't give them my phone number. The price of the charger was ***** total. I attempted to send you the receipt Im not sure it went through. All I want is a refund.Thank you ******* ******
              Read 349 More Complaints

              Customer Reviews

              138 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Amy D

              11/05/2024

              If I could give zero stars I would I bought a sump pump recommended by the sales associate said he has had the same pump in his basement for 7 years. Same sq footage of home so I bought the 1/2 hp with the floating shut off switch. I didnt get offered an extended warranty because i know i would have bought it. Right as the 90 days is up because i bought the pump in July now its November, the sump pump ***** up. I call the return center and ask hey tell oops you are out of your return timeframe you will have to buy another. This is a scam! I bought one bigger than I needed and it burnt up in my face. I had a sump pump before this that lasted ************************************************************* this economy
              Read 137 More Customer Reviews

              Local BBB

              BBB of Los Angeles & Silicon Valley

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