Business ProfileforYellow Mountain Tea House

Ive gone to this business since it opened, and today will be my last trip there. This was one of the most insane experiences we have ever had at a restaurant. The owner totally lost her mind. We ordered about a dozen items and also a tea service. We had a party of six. Food and tea were good, wait staff was good, though we did not receive four of the orders of gyoza (dumplings) we ordered. We waited for quite awhile and it was no big deal so we eventually just decided to check out and let them know we didnt receive the dumplings we ordered so they could take that off the bill (were talking like $25 on a $150 bill.) ** we politely and calmly mentioned this as we were checking out, the owner immediately began shouting at us at the top of her lungslike a complete lunatic. No discussion, just instant screaming. She accused us of lying and kept saying the customer is not God. She was screaming over and over saying she wanted the truth. It was so embarrassing and we were like, we dont know what to tell you, we didnt get the dumplings and we know the difference between the items. She kept pointing at the pictures of the dumplings on the menu and we said yeah, we never got those, go look at the table. She kept screaming at us and her staffthe staff was sweet and it was horrible how she attacked them toonot sure what she was going for with all of this. Eventually we offered to pay the whole thing even though we didnt get these items just so she would stop yelling. The entire restaurant was staring and it was so uncomfortable. She just kept yelling that she wants the truth. She wouldnt let us pay. We were about to call the cops, but finally she let us pay and we left. We had planned to buy some tea after our meal but instead got out of there as soon as she finished screaming. It was shocking and we will never go back. Its a shame because the food, tea and staff are great, but the owner is unwell and abusive. Her behavior is dangerous to her staff and customers.