Business ProfileforPeak Kia Colorado Springs

I received a safety recall notice from HQ *** and immediately made an appointment with Peak KIA Colorado Springs. I brought my *** in for the appointment, dropped it off and one hour later I received a call from ******** maintenance team. They stated they did not have the parts on hand to fix and I needed to pick up my car. While picking up my car I asked the clerk why they didnt check to see if the part was on hand before making the appointment. My question seemed to upset the clerk as she stated Thats not how it works here. I asked the clerk if she would order the part and call me to set up another appointment. Again, my request seemed to annoy her as she exhaled very loudly and stated I will put a note into the system. She also stated that I should call HQ *** and complain about the availability of the part. So, I did just that. I called HQ *** ******** service and looked into the situation. HQ ******** service told me that the car test results didnt indicate I did not need the part but rather a simple fuse. HQ *** ******** service representative told me would contact ******** and have them call me to set up another appointment. After a couple of days HQ *** contacted me to follow. I told them ******** has not rescheduled yet. This same event has happened three more times but ******** refuses to reset an appointment to fix the recall. I previously purchased two cars from ******** and am in the marked for another one but will not do business with ********.