Business ProfileforUrban Autocare

EDIT(7/19): Urban Autocare did reach out to me and they stated they would reimburse the diagnostic charge only if I removed my review (which is against googles terms and conditions and also against my moral values) when I told them I would change the review from a 1 star to a 2 star, they ghosted me. (See Screenshot) If I was able to select 0 stars, I would. I also got the Quote back from Jeep and to fix everything its only going to cost me 5K (this includes fixing my suspension issues). this place is ***** and Ill never be returning or recommending this place. Ive included the quote I received from the Jeep Dealership as well.OG REVIEW (7/16): I chose this place because my boyfriend takes his car here however, I will not be returning. The only reason this review is getting 1 star is because the customer service was great. Everyone I spoke to was insanely nice and they were willing to hold onto my car for almost a week while I figured out a game plan. Sadly there is where the good review ends. I was given an estimate over the phone that it would be $30,000 to fix my car due to overheating. I asked to fix just the radiator but I was told no and that they would have to replace both the engine and radiator (which doesn't seem right). When I asked for an itemized quote to see how they could've gotten to 30K, I was told that there was not one available for me, which again, seems strange to me. After speaking to other people who know cars or have had the same issue, the conclusion was that it should not be that much and that the radiator should get fixed first to see if the engine actually needs to be replaced/repaired or not. My car is now going to a dealership to get fixed for $20,000 LESS than what I was quoted here.I would personally only go here for basic maintenance but before you do, price shop before you schedule anything.