Business ProfileforUZ Auto Trans Inc

Absolutely horrible experience with UZ Auto Trans. They delivered our 2022 Model 3 and damaged the front bumper while unloading the vehicle. Unfortunately we missed the damage during pickup since it was under the bumper.Once we realized that the damage was present we reached out to them providing irrefutable evidence that the damage was caused before we took ownership of the vehicle by attaching photos at the time of pickup.They then had the audacity to lie and say that the damage was present from pickup from the dealership. After speaking to the owner of the dealership he confirmed by talking to UZ Auto Trans over the phone that the damage was not present during pickup which confirmed that the driver caused the damage.I have emailed them 3 times since to get a response and I have been friendly throughout to work towards a resolution. We understand that we didnt notify them within the duration set by the policy but it was so hard to find that we missed it. It was a genuine mistake and instead of working with us or even responding to us, theyve just decided to ignore us now that they know they caused the damage. Good luck finding every **** that they cause because they will not help you.Horrible service. Dont ever use this company to ship your vehicle. They will damage it and blame it on someone else and then just completely ghost you.