Business ProfileforRocky Mountain Outdoor Living

I hired Rocky Mountain Outdoor Living in October of 2023 and it has been a nightmare since. There is a lack of communication and overall organization of the company. I paid **** for my project and they have completely cut off communication with me. Wont answer my calls, emails or texts. The material I paid for is beautiful, but the installation and final product of the work is not what I expected. I have chipped pavers all around my pool, the polysand all around the pavers has holes and cracks, a dead pine tree that they installed, parts of my putting green are lifting up, and different types of drains that dont match all around my project. Not to mention I was supposed to receive a lighting package with my project. I was given 10 lights which at first only 9 worked and now only 4 are working. Their work is not guaranteed, they are full of fake promises, their crews take long naps on your property during work hours, workers are pulled to go do other projects, etc. Hold your breathe when you want a detailed bill of what youve paid for outside of your initial contract. Not only is it almost impossible to get a copy of, but when it does come it is so confusing and unorganized. Looks nothing like an itemized bill. Large projects can be stressful as it is, but save yourself unnecessary headaches and stress and hire another company.