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            Business ProfileLion Home Service

            Heating and Air Conditioning
            BBB accredited business

            Additional business information

            Additional Info:
            JMP Heat is the legal name for Lion Home Services. JMP Heat began business in 2012 and Lion Home Services started business in 2018.
            See all additional business information

            Contact Information

            4868 Innovation Dr

            Fort Collins, CO 80525

            Get Directions
            Visit Website
            Email this Business
            (970) 399-9940

            Business hours

            Open 24 Hours
            Business Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours

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            Customer Reviews

            3.53/5

            Average of 90 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            21 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/21/2018

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Lion Home Service specializes in Heating, Cooling, Electrical, Plumbing, Drain Cleaning, Septic, Indoor Air Quality and more.

            Business Details

            Location of This Business
            4868 Innovation Dr, Fort Collins, CO 80525
            Email this Business
            BBB File Opened:
            2/15/2011
            Years in Business:
            12
            Business Started:
            9/6/2012
            Business Started Locally:
            1/1/2018
            Business Incorporated:
            9/6/2012
            Accredited Since:
            5/21/2018
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            90
            Alternate Business Name
            • Atlas Roofing
            • Above All Seamless Gutters
            Related Businesses

            • Lion Rooter & Sewer

            Hours of Operation

            Primary

            M:
            Open 24 Hours
            T:
            Open 24 Hours
            W:
            Open 24 Hours
            Th:
            Open 24 Hours
            F:
            Open 24 Hours
            Sa:
            Open 24 Hours
            Su:
            Open 24 Hours
            Business Management
            • Mr. Bart Palmer, Owner
            • Ms. Cindy Pedersen
            • Kayla Fowler, Operations Manager
            Contact Information

            Principal

            • Mr. Bart Palmer, Owner

            Customer Contact

            • Kayla Fowler, Operations Manager
            Additional Contact Information

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            21 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/26/2024

            Complaint Type:
            Order Issues
            Status:
            Answered
            I had a new furnace and air conditioning system put in by Lion a little over a year ago. I was talked into buying what I thought was a contract that would help me save money,. I am 83 years old. I called again today to get my air conditioning systems cleaned out for the summer. They have put this off twice for "emergency" situations. I have since found out tdhat I can only buy filters for my heating and air-conditions from them at an exorbitant price for 4 filters. Today I found out that the cleaning which usually costs 70 to a hundred dollars was 400 dollars. I did pay that 400 because I was desperate to get the job done. However, these people do not deserve an A+ from you.
            Read More
            Read 20 More Complaints

            Customer Reviews

            90 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Angie A

            11/16/2024

            Had our furnaces and air conditioner replaced. Service men were on time, polite, and worked hard to get everything done.

            Lion Home Service Response

            11/18/2024

            Thank you for the review *****! We appreciate your feedback and are happy we gave you 5-star service!
            Read 89 More Customer Reviews

            Local BBB

            BBB serving Northern Colorado and Wyoming

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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