We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          A-Team Plumbing and Drain LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileA-Team Plumbing and Drain LLC

            Plumber
            BBB accredited business

            Contact Information

            PO Box 713

            Northford, CT 06472-0713

            Visit Website
            (475) 414-0604

            Business hours

            Open 24 Hours
            Business Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 11/30/2022

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            A-Team Plumbing and Drain LLC provides plumbing and drain cleaning services.

            Business Details

            Location of This Business
            PO Box 713, Northford, CT 06472-0713
            BBB File Opened:
            4/12/2019
            Business Incorporated:
            10/15/2018
            Accredited Since:
            11/30/2022
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            Open 24 Hours
            T:
            Open 24 Hours
            W:
            Open 24 Hours
            Th:
            Open 24 Hours
            F:
            Open 24 Hours
            Sa:
            Open 24 Hours
            Su:
            Open 24 Hours
            Business Management
            • Mr. Manuel Galarza, Member
            • Mrs. Christina Pascarella, Member
            Contact Information

            Principal

            • Mr. Manuel Galarza, Member
            • Mrs. Christina Pascarella, Member

            Customer Contact

            • Mrs. Christina Pascarella, Member
            Additional Contact Information

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/04/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            On 7-23-2024 A TEAM PLUMBING AND DRAIN told me they could unclog my drain for $629.00. After three unsuccessful attempts they said I would have to pay $1000.00 for a jet. On August 5th ** ****** unclogged my drain in ten minutes and charged me $308.40. I feel I was taken advantage of and I want my money credited back to my account. ** ****** was quick, professional and reasonably priced.
            Read More
            Read 3 More Complaints

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Lola S

            11/10/2024

            SCAM!!!!!!SCAM!!!!!!!!!!SCAM!!!!!!!!they had the nerve to add the overflow and waste and they know that was not y I am unhappy and disgusted!!!! Taylor knew she wasn’t going to be able to work on my furnace and still continued to install the thermostat and then charged me and said the company and herself didn’t feel comfortable working on it because it was too old …I mean it was the same furnace she looked at to begin with …she should have known then that it was too old 429.00 for a thermostat. I did not sign the completed paperwork. I called the receptionist wouldn’t give me her name or the owners name she refused I threatened to write an honest review and she hung up on me and would not take my calls She had promised to adjust the price until I threatened to write a review and she hung up and have not contacted me back Taylor was not transparent and I didn’t appreciate that She also quoted me 6500.00 to replace a water heater of course with all the bells and whistles.

            A-Team Plumbing and Drain LLC Response

            11/13/2024

            You were not charged $429 for a thermostat. You were charged $353 for us to supply and install a thermostat along with troubleshooting. ****, the entire story: When we came out, you did not have a thermostat on your boiler. Taylor, who is very well loved by all our customers, stated that she suggested you replace the boiler since it is so old and it was starting to decay. You told Taylor that you only want the thermostat installed to get the boiler to start working again. Taylor informed you that we can start by adding the thermostat, but it's no guarantee, you agreed. When the thermostat didn't help, Taylor informed you to contact an electrician due to the fact the wiring going from the thermostat to the boiler was all wrong and needed new wiring. You then spoke with me who I stated to let me talk to Taylor and we will just charge for the thermostat and her time installing it and troubleshooting. You agreed and then gave us a bad review immediately. We never gave a $6500 price for a Water Heater. So sorry you were so unhappy with us with your waste and overflow install. Taylor has amazing customer feedback and I'm surprised you didn't have the same experience as everyone else!


            Edit

            Delete

            Read 1 More Customer Review

            Local BBB

            BBB Serving Connecticut

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.