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            Business Profileorientalfurnishings.com

            Furniture Stores

            Additional business information

            Additional Info:
            Oriental Furnishings Club offers Asian furniture and decor.
            See all additional business information

            Contact Information

            602 West Ave

            Norwalk, CT 06850-4008

            Visit Website
            Email this Business
            (203) 853-7553

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Cabinets, Chest, Bedroom sets, Dining sets, Chairs, Tables, Gifts, Lamps, Garden statue, Wall art

            Business Details

            Location of This Business
            602 West Ave, Norwalk, CT 06850-4008
            Email this Business
            BBB File Opened:
            1/4/2011
            Years in Business:
            38
            Business Started:
            7/23/1986
            Business Started Locally:
            4/30/1999
            Business Incorporated:
            4/30/1999
            Type of Entity:
            Corporation
            Alternate Business Name
            • Oriental Furnishings Club, Inc.
            • Oriental Furniture Warehouse
            Business Management
            • Mr. William Mari, President/Co-Owner
            • Ms. Elizabeth Mari, Vice President/Co-Owner
            Contact Information

            Principal

            • Mr. William Mari, President/Co-Owner
            • Ms. Elizabeth Mari, Vice President/Co-Owner

            Customer Contact

            • Mr. William Mari, President/Co-Owner
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Luvern E.

            03/22/2023

            I purchased a Chinese Silk Shanghai Crystal Table Lamp from the Oriental Furniture Warehouse in ******** ** in May of 2022 (shipped May 21, 2022) in the amount of $95.18 (including shipping and taxes). When the lamp stopped working on March 15, 2023. I contacted the store and was told by the representative (Melissa) that she was forwarding my complaint to their Claims Department for action and I would hear from them in 3-5 days. I received a call on March 22, 2023 and this representative said that I should look for a lamp repair shop in my area to get the lamp repaired – that perhaps it was just a loose wire or something like that. He suggested a local repair shop where I could get the lamp repaired. When I inquired whether I would be reimbursed for the repair since the lamp was less than a year old, I was told that even though Oriental Furniture Warehouse stand behind their products, his manager said that they do not reimburse their customers for defective products. I have purchased other items from this store and have not encountered a problem like this in the past. Needless to say, this outcome is unacceptable and I certainly cannot recommend this establishment.

            orientalfurnishings.com Response

            03/24/2023

            We are sorry. Please ship the item back for a refund.The wire is light gage for easy removal or installation of a replacement crystal pedent. We are happy to refund the cost of this lamp ( $67.15) but would like it returned. We have offered directions on how to attach the pendent, offered refund with return. Please return the item to Oriental Furnishings**** **** **** ******* ** *****. Please include a invoice copy and ******** written on the carton.

            orientalfurnishings.com Response

            03/24/2023

            Lamp Purchased May 2022

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