Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

HomeServe USA Corp. has 0 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

      Customer ReviewsforHomeServe USA Corp.

      Water and Sewer Line Protection
      View Business profile
      View Business profileBBB accredited business

      Star rating
      10 word minimum.

      You can use up to 2000 characters

      Before you can leave a review on bbb.org,

      you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

      Provide Your Information to Leave a Review

      Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

      All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

      This is automatically determined using your first name and first initial of your last name.
      How would you like to confirm your review?
      This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

      Verify your phone number

      Enter the 6 digit code sent to the phone number ending in undefined

      If you have not received a code within 2 minutes, you can re-send it.

      2,108 Customer Reviews

      Sort By
      • Date
      • Highest Rating
      • Lowest Rating
      • Review from Floyd P

        5 stars

        11/21/2024

        Prompt and efficient service. I'm truly happy with their quick response and follow-ups.
      • Review from Ceasar L

        5 stars

        11/21/2024

        The tech was very professional. He ensured that the job was done right. HomeServe is extremely efficient and effective.
      • Review from IDA G

        5 stars

        11/21/2024

        Orlando, was great, professional, friendly, knowledgeable and quick. I really appreciate that. Homeserve and Orlando definitely gets the A+ from their longtime happy Customer. Thank You.

        HomeServe USA Corp. Response

        11/22/2024

        **** thank you for your feedback. It is wonderful to hear that you had a good experience with us and our contractor. -Rakia
      • Review from Mike and Paula W

        5 stars

        11/21/2024

        Ray Was Great, Very Knowledgeable, Checked Everything, Twice, Not In A Rush And Very Personable.

        HomeServe USA Corp. Response

        11/22/2024

        **** *** ****** thank you for your feedback. It is wonderful to hear that you had a good experience with us and our contractor. -Rakia
      • Review from Paula W

        5 stars

        11/20/2024

        Prompt, efficient, friendly, professional, excellent work and great clean up. Who could ask for more!

        HomeServe USA Corp. Response

        11/21/2024

        Customer, thank you for your feedback. It is wonderful to hear you had a good experience with us and our contractor. -Devin
      • Review from Sadie F

        5 stars

        11/20/2024

        Many years ago, during the holidays, my basement flooded and I needed a plumber in the worst way, I couldn't get anyone to come do the repair, but I lucked up and found ***** *** ***** Plumbing and I've never trusted anyone else to take care of my plumbing. I was on the telephone with their dispatch, who was as sweet as she could be, she understood that I was in a pinch and did everything within her power to make sure that I the help I needed, she dispatched a plumber to my home who got to work and saved my holidays, it's hard to entertain family and friends when the plumbing is out of order, the plumber began work on the problem, and what I liked most about him ,he explained what was wrong and the steps he was going to take in order to fix the problem, he was patient and understanding and set my mind at ease, he was very kind and caring, most folks just want to come in get the job done and barely say a word to the customers, well he didn't, we spoke as if we were old friends, which is very refreshing, he was very human, very family orientated, I got that impression when I spoke with dispatch, hear voice relayed concern and care regarding my problem, I've dealt with the company so much so that dispatch knows my voice and we always have a friendly chat, she asks if the prior completed jobs are still satisfactory, she asks about family and my general wellbeing, you don't get that with regular business, they are just about the business, the dollar, not the people. This company has been a saving grace for me, and in this day and age there are very few things you can say that about, luckily, I can say that about ****** *** ***** Plumbing, I have recommended this company to everyone who has asked if I knew a good plumber, I've given them my honest opinion regarding their work ethics and the feel of the company and people, I have been a loyal customer to this company and will remain so, Kudos to this company for always providing me and my family with their very, very best.

        HomeServe USA Corp. Response

        11/21/2024

        Customer, thank you for your feedback. It is wonderful to hear you had a good experience with us and our contractor. -Devin
      • Review from Shannon W

        5 stars

        11/19/2024

        HomeServe did a wonderful job with my plumbing issue, first time using the service and it was quick, easy and painless reaching out for service. Antonio was the plumber that came out and he was Very Professional And Explained Everything In Great Detail. Fixed Our Problem Quickly And Would Highly Recommend Him and HomeServe!

        HomeServe USA Corp. Response

        11/20/2024

        *******, thank you for sharing your experience! -Jamie
      • Review from Melissa P

        5 stars

        11/19/2024

        Taraize at HomeServe was Amazing! He Communicated Throughout The Entire Process Of Fixing Our Water Line. He Was Professional, hard working and On Time. I Would Definitely Recommend HomeServe To Anyone!! Thank You So Much for your hard work and dedication!

        HomeServe USA Corp. Response

        11/20/2024

        ******** thank you for taking the time to provide your wonderful feedback! -Jamie
      • Review from Janice M

        5 stars

        11/19/2024

        Nick and his partner Were On Time, Called Before They Came. Professional And Explained The Problem And How He Was Going To Repair The Problem! Kudos To Them. I Would Highly Recommend This Company For Your Plumbing Needs.

        HomeServe USA Corp. Response

        11/20/2024

        ******* thank you for sharing your positive experience! -Jamie
      • Review from Brian A

        5 stars

        11/19/2024

        We have been with HomeServe over 6 years now and it’s like I’m at peace now knowing that I have protection for all the needs of a homeowner. It’s the best thing I’ve invested in for plumbing and electrical.

        HomeServe USA Corp. Response

        11/20/2024

        ****** we appreciate your feedback. Thank you! -Jamie

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.