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          Honda of Watertown has 1 locations, listed below.

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            Business ProfileHonda of Watertown

            New Car Dealers
            BBB accredited business

            Contact Information

            816 Straits Tpke

            63

            Watertown, CT 06795-3330

            Visit Website
            (860) 945-3611

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            Customer Reviews

            1.38/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            11 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/17/1985

            Years in Business: 45

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Honda of Watertown offers automobile sales and service.

            Business Details

            Location of This Business
            816 Straits Tpke 63, Watertown, CT 06795-3330
            BBB File Opened:
            6/1/1985
            Years in Business:
            45
            Business Started:
            1/1/1979
            Business Incorporated:
            2/14/1977
            Accredited Since:
            5/17/1985
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • D-L-O, Inc.
            Business Management
            • Mr. Sam Elmazi, Vice President
            Contact Information

            Principal

            • Mr. Sam Elmazi, Vice President

            Customer Contact

            • Mr. Sam Elmazi, Vice President
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            11 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/09/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            I purchased a vehicle from Watertown Honda in CT. 5 days later the transmission went. I then was told they would refund me. Told me to unregister it and take the plates. I did that then 5 mins later they said sorry we cant refunded you!
            Read More
            Read 10 More Complaints

            Customer Reviews

            8 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Arthur G

            07/26/2024

            Representative from Honda of Watertown calls me up and tells me I have a recall on my newly purchased (1 1/2 yr ago) Ridgeline and proceeded to make a service appointment with me for the next week and was told to ask for Tod when I arrived. Tod greets me, and tells me its going to be several hrs wait for the recall to be preformed. So my wife and I go for a long walk, and an hr later I get a call from Tod stating they don't have any of the parts (rear wiring harness) to do the service! How incompetent to schedule an appointment with me when the dealer doesn't have the parts to do the recall. Tod's response just amazed me after wasting a day away from work for this appointment. When I asked if they were going to give me a loaner car for the next appointment when they get the part, Tod said "no" that's not their policy even though when I purchased the 2023 Ridgeline (at 54K) the sales rep said loaners were no problem. I previously had to fight with the service department over getting my first 3 oil changes free. That was always a big headache every time I went in, fighting over a free frigging oil change. Beware of this shady bunch, go elswhere
            Read 7 More Customer Reviews

            Local BBB

            BBB Serving Connecticut

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