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          Find a Location

          Johnny Janosik, Inc. has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Johnny Janosik, Inc.

              11151 Trussum Pond Rd Laurel, DE 19956-4522

              BBB Accredited Business

            • Johnny Janosik, Inc.

              3040 Brandywine Pkwy Wilmington, DE 19803-1498

              BBB Accredited Business

            • Johnny Janosik, Inc.

              11212 Trussum Pond Rd Laurel, DE 19956-4592

              BBB Accredited Business

            • Johnny Janosik, Inc.

              1281 Churchmans Rd Newark, DE 19713-2149

              BBB Accredited Business

            • Johnny Janosik, Inc.

              2230 S DuPont Hwy Camden Wyoming, DE 19934

              BBB Accredited Business

            Business ProfileJohnny Janosik, Inc.

            Furniture Stores
            Multi Location Business
            BBB accredited business

            Contact Information

            11151 Trussum Pond Rd

            Laurel, DE 19956-4522

            Visit Website
            (888) 875-8955

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.45/5

            Average of 20 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            30 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/15/1991

            Years in Business: 59

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Johnny Janosik, Inc. has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Johnny Janosik, Inc.

                11151 Trussum Pond Rd Laurel, DE 19956-4522

                BBB Accredited Business

              • Johnny Janosik, Inc.

                3040 Brandywine Pkwy Wilmington, DE 19803-1498

                BBB Accredited Business

              • Johnny Janosik, Inc.

                11212 Trussum Pond Rd Laurel, DE 19956-4592

                BBB Accredited Business

              • Johnny Janosik, Inc.

                1281 Churchmans Rd Newark, DE 19713-2149

                BBB Accredited Business

              • Johnny Janosik, Inc.

                2230 S DuPont Hwy Camden Wyoming, DE 19934

                BBB Accredited Business
              Location of This Business
              11151 Trussum Pond Rd, Laurel, DE 19956-4522
              BBB File Opened:
              4/1/1974
              Years in Business:
              59
              Business Started:
              1/1/1965
              Accredited Since:
              8/15/1991
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Business Management
              • Ms. Lori Morrison, President
              • Mr. Dan Welch, CEO
              • Mr. Kevin Gatling, Administrative Manager
              • Ms. Beth Wilkins, Asst. Customer Care Manager
              • Ms. Niki Massey, CFO
              Contact Information

              Customer Contact

              • Mr. Kevin Gatling, Administrative Manager
              Additional Contact Information

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              30 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/08/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              I purchased a new Lazyboy recliner from Johnny Janosik (Laurel). Within 6 months, the leather recliner back began to deteriorate and I contacted the seller. Upon photo proof of damage and an inspection by their technician, they acknowledged the defect and promised to repair the damage. Then a series of run-around phone calls ensued over a 6 month period. I was forced to deal with a third party vendor who promised repair and never delivered, lost records, etc. I was then sent to the Lazyboy corporate headquarters who then denied that their product was defective and informed me that the model recliner I purchased was no longer being made (meaning that the replacement part was not available). Bottom line: I want a full refund, not a store credit because I NEVER want to deal with these people again (this is not the first problem I have had with their furniture and I probably should not have done business with them this time). The hassles spent with this company are just not worth it. Their 1.43/5 rating is well deserved.
              Read More
              Read 29 More Complaints

              Customer Reviews

              20 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              05/03/2024

              We bought some Bassett custom furniture - 2 sectional couch systems, 2 swivel chairs with an ottoman, along with a fireplace consule, and a Beautyrest Black mattress & boxsprings. Our sales associate, Jacob Carney, worked closely with us over several weeks to get the order right and to our satisfaction. He was a pleasure to work with and kept in regular contact with us throughout the process. We did have an issue with the Beautyrest mattress, but after a couple of contacts with JJ staffers, a replacement was delivered to our home. We bought furniture 2 other times from the Laurel location, and we could not be happier with our purchases and the buying experience. Everyone from sales associate Jacob, to his boss & the delivery & warranty associates were a pleasure to work with. Whenever we need to purchase furniture, we will turn to Johnny Janosik without hesitation.

              Johnny Janosik, Inc. Response

              05/06/2024

              Thank you for this wonderful review! In our busy world it is definitely refreshing when someone still takes time to offer up kind words of praise for a job well done!

              We love helping our customers and take great pride in servicing our community for over 70 years! Please let us know if there is anything we can assist with in the future-- and come back to see us soon! 

               

              Read 19 More Customer Reviews

              Local BBB

              BBB Serving Delaware

              More Info on Local BBB

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