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Find a Location

21st Century Insurance has 96 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • 21st Century Insurance

      3 Beaver Valley Rd Wilmington, DE 19803-1124

    • 21st Century Insurance

      2201 E Camelback Rd Phoenix, AZ 85016-3431

    • 21st Century Insurance

      1140 Galaxy Way Ste 500 Concord, CA 94520

    • 21st Century Insurance

      1127 Grant Ave. Novato, CA 94945

    • 21st Century Insurance

      1775 Sherman St Denver, CO 80264

    Business Profilefor21st Century Insurance

    Auto Insurance
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.09/5stars

    Average of 70 Customer Reviews

    Customer Complaints

    420 complaints closed in last 3 years

    85 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    21st Century Insurance has 96 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • 21st Century Insurance

        3 Beaver Valley Rd Wilmington, DE 19803-1124

      • 21st Century Insurance

        2201 E Camelback Rd Phoenix, AZ 85016-3431

      • 21st Century Insurance

        1140 Galaxy Way Ste 500 Concord, CA 94520

      • 21st Century Insurance

        1127 Grant Ave. Novato, CA 94945

      • 21st Century Insurance

        1775 Sherman St Denver, CO 80264

      Headquarters
      3 Beaver Valley Rd, Wilmington, DE 19803-1124
      BBB File Opened:
      2/14/1985
      Years in Business:
      66
      Business Started:
      1/1/1958
      Business Started Locally:
      2/14/1985
      Business Incorporated:
      10/21/2003
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Farmers Insurance Group
      Related Businesses
      Hours of Operation

      Primary

      M:
      Open 24 Hours
      T:
      Open 24 Hours
      W:
      Open 24 Hours
      Th:
      Open 24 Hours
      F:
      Open 24 Hours
      Sa:
      Open 24 Hours
      Su:
      Open 24 Hours
      Business Management
      • Mr. Ian MacKenzie
      • Mr. Joseph Vitsorek
      • Mr. Robert McCulloch, Assistant Vice President
      Additional Contact Information

      Fax Numbers

      • (302) 252-2465
        Primary Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Auto insurance

      Customer Complaints

      420 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      70 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Stephanie G

      1 star

      08/07/2024

      I have tried to reach 21st Century for months. They sent auto insurance renewal by mail but will not answer my calls so I dropped them and changed insurance companies. 21st Century has an open bodily injury claim open on my previous policy which has never been used....zero dollars. I mailed letters requesting a letter of claims experience and I received no response. It is over 2 years old and it has caused a much higher policy for me because they will not close my open disposition.

      21st Century Insurance Response

      08/16/2024

      To Whom It May Concern: Thank you for notifying 21st Century insurance of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry. Responded to customer to assist with updating their policy. We thank you for your time and attention. If we can be of any further assistance, please contact us. Sincerely, 21st Century Insurance Company

      Local BBB

      BBB Serving Delaware

      BBB Reports On

      BBB reports on known marketplace practices.

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