Business ProfileforAll American Mobile Detailing
Additional business information
According to consumer complaint data, this company is charging upfront fees, not providing service, and failing to provide refunds. BBB has received a pattern of consumer complaints alleging consumers make a deposit for services, and when they attempt to cancel and get the deposit returned, All American Mobile Detailing attempts to have them reschedule an appointment rather than issue a refund. Consumers report when they persist in getting their deposit returned, they are told it will be processed, but they state they never receive it. Some consumers also report poor communication with staff regarding late arrivals for scheduled appointments. Consumers also allege that the quality of work is not up to par and have been met with resistance when requesting money back.
On November 22, 2022 BBB submitted a written request to the company encouraging them to address the pattern of complaints. The mail was returned.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 240 E Central Pkwy Ste 3010, Altamonte Springs, FL 32701-7848
- BBB File Opened:
- 2/19/2019
- Years in Business:
- 8
- Business Started:
- 9/23/2016
- Business Started Locally:
- 9/23/2016
- Business Incorporated:
- 9/23/2016
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Poseidons Boat Detailing LLC
- Top Notch Detailing
- Related Businesses
- Business Management
- John C. Carta, Owner
- Contact Information
Customer Contact
- John C. Carta, Owner
- Keri Murray, Operations Manager
- Additional Contact Information
Email Addresses
- Primary
- Complaint
Customer Complaints
608 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
10/07/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Customer Reviews
324 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Morgan S
1 star09/27/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.