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          Lux Auto Group, LLC has 1 locations, listed below.

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            Business ProfileLux Auto Group, LLC

            Used Car Dealers
            Revoked BBB accredited business

            Current Alerts For This Business

            Accreditation Revocation:
            On 06/20/2024 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

            1. Establish and maintain a positive track record in the marketplace.

            6. Address disputes forwarded by BBB quickly and in good faith.

            6A. Provide a response to each complaint that:
            • Is professional,
            • addresses all significant issues raised by the complainant,
            • includes appropriate evidence and documents supporting the business' position, and
            • explains why any relief sought by the complainant cannot or should not be granted.

            Contact Information

            200 S Hawthorne Ave

            Apopka, FL 32703-5118

            Get Directions
            Visit Website

            Customer Reviews

            2.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            28 complaints closed in last 3 years

            22 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            Revoked BBB accredited businessF

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            200 S Hawthorne Ave, Apopka, FL 32703-5118
            BBB File Opened:
            6/3/2021
            Years in Business:
            4
            Business Started:
            5/5/2020
            Business Incorporated:
            5/5/2020
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Angel Martinez, Owner
            Contact Information

            Principal

            • Angel Martinez, Owner

            Customer Contact

            • Angel Martinez, Owner
            • Rosa Martinez, Member
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            28 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/08/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Unanswered
            I purchased a 2012 SLS Mercedes on July 9th I have yet to receive my title I have left numerous messages emails as well as messaged on Instagram with no response it is now mid-august and I do not have the title and an unable to drive the vehicle due to no registration I received no call back and I have no information on what to do I need my title cuz I have a car just sitting here that I cannot even drive
            Read 27 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Scott T

            08/10/2024

            This place is full of liars ! Esp *********************** , the sold me an automobile that they claim was in perfect condition, needless to say it was not. When I called for my registration and temp tag they refused to answer my call text or email , this is sad that someone would take advantage of an honest person. They basically lied from day one. I am totally disgusted.
            Read 2 More Customer Reviews

            Local BBB

            BBB Serving Central Florida

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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