Business ProfileforOffice Depot, Inc.
At-a-glance
Customer Complaints
706 complaints closed in last 3 years
249 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Business Details
This is a multi-location business.
- Headquarters
- 6600 N Military Trl, Boca Raton, FL 33496-2434
- BBB File Opened:
- 6/5/1990
- Years in Business:
- 38
- Business Started:
- 4/10/1986
- Business Incorporated:
- 5/11/1987
- Accredited Since:
- 8/29/2016
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Office Depot OfficeMax, Inc.
- Business Management
- Gerry P. Smith, CEO
- Contact Information
Principal
- Gerry P. Smith, CEO
Customer Contact
- Gerry P. Smith, CEO
- Additional Contact Information
Fax Numbers
- (561) 438-4760Primary Fax
- (561) 438-6909Other Fax
Phone Numbers
- (954) 217-2167Other Phone
- (704) 588-7537Other Phone
- (561) 438-4760
Customer Complaints
706 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
11/06/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
117 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Zebre J
1 star10/26/2024
Office Depot, Inc. Response
10/30/2024
Dear BBB,
I apologized to the customer and the General Manager has reached out to customer directly to resolve and this will be addressed by the General Manager of the store internally to ensure this type of service is unacceptable by associates and also engage this customer.
****** *****
Executive Customer Relations | **********************
********************** | **********, *******;33496
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