Business ProfileforHerc Rentals Inc.
Contractors Equipment Rentals
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At-a-glance
Related Categories
Overview
Herc Rentals provides rental equipment and related services, including tools, heavy machinery, and fleet management solutions. The company assists clients by offering equipment delivery, maintenance, and operational support.
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 27500 Riverview Center Blvd, Ste 100, Bonita Springs, FL 34134
- BBB File Opened:
- 1/30/2017
- Years in Business:
- 59
- Business Started:
- 11/1/1965
- Business Incorporated:
- 11/1/1965
- Type of Entity:
- Corporation
- Hours of Operation
Primary
- M:
- 7:00 AM - 5:00 PM
- T:
- 7:00 AM - 5:00 PM
- W:
- 7:00 AM - 5:00 PM
- Th:
- 7:00 AM - 5:00 PM
- F:
- 7:00 AM - 5:00 PM
- Sa:
- 8:00 AM - 12:00 PM
- Su:
- Closed
- Business Management
- Carlo Cavecchi, Senior Vice President, Specialty Solutions
- Jason Oosterbeek, Vice President of Financial Operations & Revenue
- Sharon Petrosino, Vice President, Deputy General Counsel & Assistant Secretary
- Marlin Shaw, Vice President, Chief Tax Officer
- Tamir Peres, Senior Vice President & CIO
- Jennifer Brandeis, Vice President, Assistant General Counsel, Chief Compliance Officer & Assistant Secretary
- Matthew Gavin, Vice President, Product Support & Fleet Operations
- Aaron Birnbaum, Senior Vice President & COO
- Leslie Hunziker, Senior Vice President, Investor Relations, Communications
- Loukas Tsopanoglou, Vice President, Business Operations
- Anne Marie Burchill, Vice President, Real Estate Facilities & Construction
- Timothy Rice, Vice President, Chief Information Security Officer
- Christian Cunningham, Senior Vice President & Chief Human Resources Officer
- Charles Miller, Vice President, Operations
- Melissa Klatt, Vice President, Shared Services
- Mark Schumacher, Vice President, Chief Accounting Officer
- Jennifer Laudermilch, Vice President, Finance & Treasurer
- Jane Manning, Vice President , Human Resources
- Mark Humphrey, Director
- S. Wade Sheek, Senior Vice President, Chief Legal Officer & Secretary
- Derek Lively, Assistant Secretary
- Mark Arell, Vice President, Talent & Organizational Development
- Edward Fritz, Vice President, Infrastructure & Enterprise Applications
- Contact Information
Principal
- Lawrence Silber, President/CEO
- Carlo Cavecchi, Senior Vice President, Specialty Solutions
- Jason Oosterbeek, Vice President of Financial Operations & Revenue
- Sharon Petrosino, Vice President, Deputy General Counsel & Assistant Secretary
- Marlin Shaw, Vice President, Chief Tax Officer
- Tamir Peres, Senior Vice President & CIO
- Jennifer Brandeis, Vice President, Assistant General Counsel, Chief Compliance Officer & Assistant Secretary
- Matthew Gavin, Vice President, Product Support & Fleet Operations
- Aaron Birnbaum, Senior Vice President & COO
- Leslie Hunziker, Senior Vice President, Investor Relations, Communications
- Loukas Tsopanoglou, Vice President, Business Operations
- Anne Marie Burchill, Vice President, Real Estate Facilities & Construction
- Timothy Rice, Vice President, Chief Information Security Officer
- Christian Cunningham, Senior Vice President & Chief Human Resources Officer
- Charles Miller, Vice President, Operations
- Melissa Klatt, Vice President, Shared Services
- Mark Schumacher, Vice President, Chief Accounting Officer
- Jennifer Laudermilch, Vice President, Finance & Treasurer
- Jane Manning, Vice President , Human Resources
- Mark Humphrey, Director
- S. Wade Sheek, Senior Vice President, Chief Legal Officer & Secretary
- Derek Lively, Assistant Secretary
- Mark Arell, Vice President, Talent & Organizational Development
- Edward Fritz, Vice President, Infrastructure & Enterprise Applications
Customer Contact
- Lawrence Silber, President/CEO
- Additional Contact Information
Phone Numbers
- (239) 301-1000Other Phone
- (239) 301-1103Other Phone
- (239) 301-1000
Customer Complaints
5 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
12/18/2023
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I was quoted daily, weekly, monthly rental amount. Additional fees were not disclosed nor discussed for pick up and delivery -- $400; "other charges, not defined $120.19; Protection $490....the additional charges were almost as much as the quoted price. We will not do business with this company again. We consider these unlawful and dishonest trade practices.
Read MoreCustomer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Alibek J
1 star04/03/2024
My recent experience with HERC Rentals Inc. has left me thoroughly disappointed and frustrated, and I feel compelled to share my story to warn others about their deceptive practices. From misleading rates to hidden fees, my interaction with HERC Rentals Inc. was nothing short of a nightmare. Initially, I was quoted what appeared to be reasonable rates for renting a forklift and delivery – $475 per day for the forklift and $275 for delivery. However, when I received the final invoice, I was shocked to find that the rates had been significantly inflated without any prior indication. Instead of honoring the quoted rates, I was charged an exorbitant $1399 for one forklift and $1412.79 for the other, nearly triple the amount initially agreed upon. What's worse is that the representative I dealt with in the office conveniently failed to mention that the delivery fee would be doubled. Despite specifically asking him twice if any numbers would be altered on the contract, I was assured that everything would remain the same. This blatant dishonesty is unacceptable and reflects poorly on HERC Rentals Inc.'s integrity. Adding insult to injury, upon receiving the inflated bill, I discovered several hidden fees labeled as "other charges" that were never mentioned in the initial contract. These undisclosed fees only served to further inflate the total cost, leaving me feeling cheated and taken advantage of. In conclusion, my experience with HERC Rentals Inc. was marred by deceitful practices and unprofessional behavior. I urge anyone considering using their services to proceed with caution and be wary of the misleading rates and hidden fees. Save yourself the frustration and look elsewhere for your rental needs. HERC Rentals Inc. cannot be trusted to uphold their end of the bargain.
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