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            Business ProfileBones Coffee Company

            Coffee and Tea
            BBB accredited business

            Contact Information

            75 Mid Cape Ter

            Cape Coral, FL 33991-2012

            Get Directions
            Visit Website
            (239) 323-9959

            Business hours

            7:00 AM - 5:00 PM
            Business Hours
            7:00 AM - 5:00 PM
            7:00 AM - 5:00 PM
            7:00 AM - 5:00 PM
            7:00 AM - 5:00 PM
            7:00 AM - 5:00 PM

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            Customer Reviews

            4.72/5

            Average of 96 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            14 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/3/2022

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Bones Coffee Company fresh, premium coffee and sending it straight to your door.

            Products & Services

            Bones Coffee Company offers an extensive variety of unique and delicious coffee, Deneen Pottery handthrown mugs, premium apparel and gear, as well as brewing equipment from brands like Fellow, Baratza, Bodum, Hario and more!

            Business Details

            Location of This Business
            75 Mid Cape Ter, Cape Coral, FL 33991-2012
            BBB File Opened:
            5/7/2020
            Years in Business:
            9
            Business Started:
            3/24/2015
            Business Incorporated:
            3/24/2015
            Accredited Since:
            2/3/2022
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Rule Marketing LLC
            • Bones Coffee
            Hours of Operation

            Primary

            M:
            7:00 AM - 5:00 PM
            T:
            7:00 AM - 5:00 PM
            W:
            7:00 AM - 5:00 PM
            Th:
            7:00 AM - 5:00 PM
            F:
            7:00 AM - 5:00 PM
            Business Management
            • Mr. Travis Rule, CEO
            • Mrs. Emily Cotto, Managing Member
            • Mr. Eric Rule, Managing Member
            • Mrs. Virginia Nelke, Managing Member
            • Mr. Tyler Nelke, Managing Member
            Contact Information

            Principal

            • Mr. Travis Rule, CEO

            Customer Contact

            • Mr. Travis Rule, CEO
            • Mrs. Emily Cotto, Managing Member
            • Mr. Eric Rule, Managing Member
            • Mrs. Virginia Nelke, Managing Member
            • Mr. Tyler Nelke, Managing Member
            Read More Business Details and See Alerts

            Customer Complaints

            14 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/07/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Answered
            Date of purchase September 26 2024
            Read More
            Read 13 More Complaints

            Customer Reviews

            96 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Arig M

            11/25/2024

            Great customer service. I placed an order via the shop app late at night but didn't see one of the options I was trying to get from the computer browser. I ordered anyway, then sent a support ticket asking if the thing I wanted could be added to my existing order so I could avoid paying shipping twice. The turnaround time for support to email me back with the updated order and a new invoice was less than four hours! And we're talking from midnight to 4am my time, so not even business hours! Just based on that, they've got a happy repeat customer.
            Read 95 More Customer Reviews

            Local BBB

            BBB of West Florida

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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