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          TeamViewer US, Inc. has 1 locations, listed below.

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            Business ProfileTeamViewer US, Inc.

            Computer Services
            BBB accredited business

            Contact Information

            5741 Rio Vista Dr

            Clearwater, FL 33760-3137

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            Visit Website
            (239) 999-4122

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            Customer Reviews

            1.02/5

            Average of 45 Customer Reviews

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            Customer Complaints

            169 complaints closed in last 3 years

            77 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/19/2017

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company an all-in-one solution for remote support, remote access, and online meetings. They offer Software Services and sales only and does not offer computer repairs.

            Products & Services

            remote access
            Cross-platforms access
            VPN
            IT

            Business Details

            Location of This Business
            5741 Rio Vista Dr, Clearwater, FL 33760-3137
            BBB File Opened:
            1/10/2012
            Years in Business:
            19
            Business Started:
            1/1/2005
            Date of New Ownership:
            7/8/2013
            Business Incorporated:
            6/25/2014
            Accredited Since:
            12/19/2017
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Oliver Steil, Secretary
            • Mr. Georg Beyschlag, President
            • Mr. Michael Wilkens, CFO
            • Mr. Andre Schindler, President
            Contact Information

            Principal

            • Mr. Georg Beyschlag, President

            Customer Contact

            • Mr. Oliver Steil, Secretary
            • Mr. Georg Beyschlag, President
            • Mr. William Gillette, Business Development Manager
            • Mr. Andre Schindler, President
            Additional Contact Information

            Phone Numbers

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            Customer Complaints

            169 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/29/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            I no longer need Teamviewer and they refuse to refund the unused portion of the service, roughly 6 months. Per their support once you purchase a 1 year subscription you are on the hook for the entire time period and they refuse to refund the unused portion.All I'm asking for is a refund of the unused portion of the service.
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            Read 168 More Complaints

            Customer Reviews

            45 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Paul S

            11/18/2024

            I used TeamViewer for several months. Then, my circumstances changed, and I didn't need it anymore. As the 12 month period of payment was coming to a close, I contacted them and said I wanted to cancel for another subscription. They said I can't because of a contractual clause. I didn't make my cancellation before the 28 day window in the contract, but 15 days prior. So they're going to bill me again for around $25 a month for 12 months. I believe it's a predatory contract. Can't I get out of this predatory contract?Thanks.**** **********
            Read 44 More Customer Reviews

            Local BBB

            BBB of West Florida

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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