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Find a Location

Hancock Seed Company has 1 locations, listed below.

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    Business ProfileforHancock Seed Company

    Bulbs
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/8/2009

    Years in Business: 46

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers wholesale and retail sales of grass and other seeds and bulbs.

    Business Details

    Location of This Business
    18724 Hancock Farm Rd, Dade City, FL 33523-0677
    BBB File Opened:
    3/26/2003
    Years in Business:
    46
    Business Started:
    1/1/1978
    Business Incorporated:
    12/8/2000
    Accredited Since:
    4/8/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of S000987 for this business, issued by Florida Department of Agriculture & Consumer Services

    These agencies may include:

    Florida Department of Agriculture & Consumer Services

    2005 Apalachee Pkwy

    Tallahassee FL 32399

    (800) 435-7352

    Type of Entity:
    Corporation
    Alternate Business Name
    • Hancock Farm & Seed Co., Inc.
    Business Management
    • Mr. Christopher R. Hancock, President
    • Mrs. Jaclyn Hancock, Vice President
    • Ms. Denise Rush, Secretary/Treasurer
    Contact Information

    Principal

    • Mr. Christopher R. Hancock, President

    Customer Contact

    • Mr. Christopher R. Hancock, President
    • Mrs. Jaclyn Hancock, Vice President
    • Ms. Denise Rush, Secretary/Treasurer
    Additional Contact Information

    Fax Numbers

    • (352) 567-0801
      Primary Fax

    Phone Numbers

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Katrin W

    1 star

    08/30/2023

    We spent about $1,000 in Bahia seed with Hancock Seed Company, originally to fill some spots on our pasture. Prior to seeding we completed trials with various conditions to see which will be the best to use. We learned the seed won't germinate no matter what. Pictures were sent, the support was focused on excuses like too deep in the soil, ** value too high. After we proved the ** was exactly what Hancock required, they stopped responding. We addressed the lack of germination multiple times and got all kind of excuses over a period of 4 months. Our request to refund the money was ignored. We read in reviews on BBB Hancock would be willing to "work with the customer" which also isn't true. They just ignore you and how you give up. That company needs to be reported, no other company can keep your money for a product which does not perform at all. Imagine you purchase a car and the engine does not start. How can the seller make it look like it's your fault and ignore your complaints?

    Hancock Seed Company Response

    09/21/2023

    There are many factors when planting seed which will affect the germination and growth. Seed requires specific temperatures, depth, moisture, sunlight, pH and much more. We do our best to provide customers with planting instructions because something as little as seed depth can be extremely significant in the results of germination. 1/4 inch can be the difference of successful germination and no germination. Assisting our customers through the planting process with education and experience allows us the pleasure of helping to achieve beautiful, lush lawns/pastures. We were happy to work with the customer to have a successful planting! In addition, the seed was tested by a third party laboratory to ensure germination was not only above the legal minimum, but it was also at our high quality standards. We encourage you to check out our planting guide here - https://hancockseed.com/pages/planting-seed-tips.

    Customer Response

    09/30/2023

    Hancock Seeders, l just want my money back. You can explain and excuse your problems or difficulties to germinate to whomever you want, all the bad reviews speak for themself. I bought seed from Tractor Supply and everything worked just great. I don't need your seed no longer, it's packaged and ready to return, if you like, l even bring it back to you. Since you tested your product and you are convinced about it, you should have no problem just taking it back and reimburse me and we just forget about that disaster. I assume your service and confidence does not go that far and you will leave me sit on my $1,000 bad investment. Feel free to surprise me, l would at least have something positive to say about Hancock No-germination seed.

    Local BBB

    BBB of West Florida

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