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Find a Location

Vacation Village Resorts has 21 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Vacation Village Resorts

      2626 E Oakland Park Blvd Fort Lauderdale, FL 33306-1614

    • Vacation Village Resorts

      3015 N. Ocean Blvd., Suite 115 Fort Lauderdale, FL 33308

    • Vacation Village Resorts

      3015 N. Ocean Blvd., #105 Fort Lauderdale, FL 33308

    • Vacation Village

      20 Williamstown Road Lanesboro, MA 01237

    • Vacation Village

      276 Brodie Mountain Road Hancock, MA 01237

    Business ProfileforVacation Village Resorts

    Vacation Rentals
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.11/5stars

    Average of 128 Customer Reviews

    Customer Complaints

    390 complaints closed in last 3 years

    152 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    Daily Management, Inc. is a timeshare property management company. If you would like to file a complaint regarding the way they are managing a timeshare property, please do so under this profile. If you would like to file a complaint against the timeshare company/resort, please do so under their name and BBB profile.

    Business Details

    This is a multi-location business.

    Find a Location

    Vacation Village Resorts has 21 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Vacation Village Resorts

        2626 E Oakland Park Blvd Fort Lauderdale, FL 33306-1614

      • Vacation Village Resorts

        3015 N. Ocean Blvd., Suite 115 Fort Lauderdale, FL 33308

      • Vacation Village Resorts

        3015 N. Ocean Blvd., #105 Fort Lauderdale, FL 33308

      • Vacation Village

        20 Williamstown Road Lanesboro, MA 01237

      • Vacation Village

        276 Brodie Mountain Road Hancock, MA 01237

      Headquarters
      2626 E Oakland Park Blvd, Fort Lauderdale, FL 33306-1614
      BBB File Opened:
      6/1/1989
      Years in Business:
      42
      Business Started:
      1/1/1982
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • The Berkley Group, Inc.
      • Vacation Village
      Related Businesses
      Business Management
      • Ms. Tammy Archard, Executive Assistant
      • Ms. Lili Kent
      • Ms. Rebecca Foster, President
      Contact Information

      Principal

      • Ms. Lili Kent

      Customer Contact

      • Ms. Tammy Archard, Executive Assistant
      • Ms. Lili Kent
      • Ms. Rebecca Foster, President
      • Mr. Keith Parent, Director of Operations
      • Ms. Pat Webster, National Director of Owner Services/Reservations
      • Ms. Janice Feirstein, President
      Additional Contact Information

      Fax Numbers

      • (954) 566-5011
        Primary Fax
      • (954) 385-8591
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      390 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      128 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tifany H

      1 star

      11/07/2024

      We went to one of their timeshare presentations and we did not buy one thankfully but we were still granted a 3 day 2 night stay that they said was for their resort..... ******** now that we want to use it they are giving us the run around and informed us that the voucher isn't even for their resort..their voucher they promised of a free stay isn't even valid. The voucher mentioned only states their refundable deposit which they never tell you about of course and the fact you have to pay taxes and resort fees if any not anything about the other stuff mentioned...When trying to call them and ask about it i was met with a rude guy named ***** who claimed he was the manager (lie) they tell you about how its not for their resort like promised and all upcharges and fees they now have..their rates that they provided over the phone using their "voucher" were actually more than when we looked up staying ourselves on a 3rd party site. It's a scam and a way to trick ppl into coming to listen to their scam..Don't waste your time on the promised goods because they aren't worth it. They don't hold up to their end of the bargain and they dont explain everything as a way to trick you...they never mentioned to us that the voucher wasnt fpr their resprt and that they also want to charge you 100$ which sure it's refundable..... on a gift card that you have to get from them which *****. Why not refund it to our form of payment. And don't tell us it's for your resort and that we would only have to pay the taxes and resort fee when in reality it's not for your resort and you want to charge 100$ upcharge if we want to use your resort $100 rush/holiday fee for booking in November and then the 100$ refundable and then taxes and the resort fees ontop of that.... that's a scam....We were promised a free stay and instead they are trying to charge us more than what the stay at the resort would actually be. FAKE. ****. SCUMMY. DONT GO TO THEIR PRESENTATIONS. DONT USE THEIR RESORTS.

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