Business ProfileforBev Smith Toyota
At-a-glance
Customer Complaints
19 complaints closed in last 3 years
8 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Products & Services
Business Details
- Location of This Business
- 3350 S US Highway 1, Fort Pierce, FL 34982-6678
- BBB File Opened:
- 1/1/1979
- Years in Business:
- 51
- Business Started:
- 1/1/1973
- Accredited Since:
- 10/20/1992
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 5511-00960010 for this business, issued by St. Lucie County Tax Collector
These agencies may include:
St. Lucie County Tax Collector
9340 S Us-1
Port Saint Lucie FL 34952
BBB records show a license number of 5962-00950049 for this business, issued by St. Lucie County Tax CollectorThese agencies may include:
St. Lucie County Tax Collector
9340 S Us-1
Port Saint Lucie FL 34952
BBB records show a license number of 7538-00960013 for this business, issued by St. Lucie County Tax CollectorThese agencies may include:
St. Lucie County Tax Collector
9340 S Us-1
Port Saint Lucie FL 34952
- Alternate Business Name
- NSS Acquisition Corp.
- Hours of Operation
Sales
- M:
- 8:30 AM - 8:00 PM
- T:
- 8:30 AM - 8:00 PM
- W:
- 8:30 AM - 8:00 PM
- Th:
- 8:30 AM - 8:00 PM
- F:
- 8:30 AM - 8:00 PM
- Sa:
- 8:30 AM - 8:00 PM
- Su:
- 10:00 AM - 5:00 PM
Service
- M:
- 7:00 AM - 7:00 PM
- T:
- 7:00 AM - 7:00 PM
- W:
- 7:00 AM - 7:00 PM
- Th:
- 7:00 AM - 7:00 PM
- F:
- 7:00 AM - 7:00 PM
- Sa:
- 7:00 AM - 7:00 PM
- Su:
- Closed
Parts
- M:
- 7:00 AM - 7:00 PM
- T:
- 7:00 AM - 7:00 PM
- W:
- 7:00 AM - 7:00 PM
- Th:
- 7:00 AM - 7:00 PM
- F:
- 7:00 AM - 7:00 PM
- Sa:
- 7:00 AM - 7:00 PM
- Su:
- Closed
- Business Management
- Ms. Liz Ivy, Customer Relations Manager
- Contact Information
Principal
- Ms. Liz Ivy, Customer Relations Manager
Customer Contact
- Mr. Frank X Gonzalez, Vice President
- Mr. Nicholas S Smith, President
- Ms. Liz Ivy, Customer Relations Manager
- Ms. Janice Frey, Comptroller
- Additional Contact Information
Fax Numbers
- (772) 464-8502Primary Fax
Phone Numbers
- (888) 920-5417Other Phone
- (866) 886-3741Other Phone
Email Addresses
- Primary
- (772) 464-8502
Customer Complaints
19 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
10/24/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
11 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Kamron K
1 star07/06/2024
Bev Smith Toyota Response
07/15/2024
BBB ***************************
****************** looked at a vehicle through a third party site that showed our 2021 Toyota Camry XSE Hybrid advertised at $25,300. This was in error and has since been corrected. The actual price of the car is $31,715 which as you can see is a huge difference. However, the advertised price was not denied to the Mr. ******** He opted not to take advantage of this as he wanted further discounts from other costs related to the sale. These were disclosed in the advertisements and directly to the customer. We are sorry that ****************** drove from ***** to purchase the car and the dealership was unable or unwilling to sell at his price.
This was not a bait and switch, merely an incorrect price on an advertised vehicle, that the dealership would make good on, but not discount further.
The price was rectified as soon as this was discovered.Apologies were made to the customer.
Please note the disclaimer that is in the ad and likewise on all other advertised vehicles on the website.
*The advertised price does not include sales tax, vehicle registration fees, finance charges, dealer installed options, market value adjustments, documentation charges, $898.50 dealer fee or any other fees required by law. While great effort is made to ensure the accuracy of the information on this site, since errors do occur, please verify information by calling us at ************** or by visiting us at the dealership.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.