Business ProfileforWeb Design Corp

I initially contacted The Web Design Corp on March 29, 2022, with high hopes of transforming my website into a more modern and compliant platform. Little did I know that this would mark the beginning of a series of challenges, miscommunications, and unmet expectations. The situation worsened when The Web Design Corp finally rolled out the new website sometime in late May 2022. To my dismay, the website was riddled with errors and numerous issues that needed immediate attention. It was shocking to see how a supposedly professional web design company could release such a subpar product. What added to my disappointment was the unexpected financial burden. Initially, I was provided with a certain price estimate, only to discover later that it was nowhere close to the final cost. The company sneakily included multiple add-ons that drove the total cost well beyond what I had anticipated. To my disbelief, these add-ons amounted to over $2,225, a significant departure from the original estimate. One of the most aggravating aspects of this entire ordeal was the promised backend login feature, which would have allowed me to make changes to the website after it was built. Regrettably, this feature has been nothing but a mirage. Despite continuous attempts and requests, I have been unable to gain access to the promised backend login. It's as if The Web Design Corp took my money and vanished into thin air, leaving me with a dysfunctional website and an inability to make the necessary changes. In my desperation to seek resolution, I involved legal counsel. My attorney sent a demand letter to The Web Design Corp, a communication that went unanswered for a significant period. Only after I reached out to inquire about the status of the demand letter did I receive a response. Shockingly, their reply laid the blame on me, asserting that the project was closed due to my alleged fault.