Business ProfileforCabrillo Coastal General Insurance Agency, LLC

On April 4, 2024, I rendered payment to Cabrillo Coastal in full, $1186.91, for Homeowners Policy Number **********. That equals $3.25 per day. This was set to expire 365 days later on April 5, 2025. On April 18, 2024, unbeknownst to me an inspection was completed at my property. A report was not provided until June 10. I was told my premium would increase $1,011.99, to render payment or my policy would be cancelled 10/18/2024 at 12:01am. The new policy totaling $2,198.90, This equals $6.02 per day. The living square feet was inaccurate and was lazily based on a Zillow search. I requested the specific items and information that supported their decision. I asked Cabrillo Coastal to identity of the source for this information. I requesting to see and obtain copies of documents relating to this decision to include but not be limited to the recorded conversations between myself and Cabrillo representatives. Based on the number of inaccuracies within the inspection report, I asked who completed the report, who they work for, and what qualifications, and/or licensing they hold to conduct inspections. Prior to cancellation on 10/18/2024. I advised Cabrillo my letter shall serve as a written request pursuant to State Laws for the above requested information. They never responded to my request. I also requesting in writing to be informed of the prorated amount which would be refunded to me. They never responded to me. Cabrillo insured me for 197 days, equaling $640.25. I expected to be reimbursed $546.66. On 11/1/2024, I received a reimbursement check for $6.03. I contacted Cabrillo and asked to be refunded the remaining $540.63. I advised them that the terms and conditions I agreed to was 365 days of coverage for $1186.91 as outlined on my declaration page. I told them they had no right to change the terms of our agreement, increase my policy to $6.03 per day and again asked for a refund. Ms. ***** laughed and said, “good luck” to me getting my money back.