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          Find a Location

          FirstService Residential Florida, Inc. has 16 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileFirstService Residential Florida, Inc.

            Property Management
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            2950 N 28th Ter

            Hollywood, FL 33020-1301

            Visit Website
            (954) 925-8200

            Customer Reviews

            2.1/5

            Average of 61 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            75 complaints closed in last 3 years

            27 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/30/2008

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            FirstService Residential Florida offers residential property management and related services.

            Business Details

            This is a multi-location business.

            Find a Location

            FirstService Residential Florida, Inc. has 16 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              2950 N 28th Ter, Hollywood, FL 33020-1301
              BBB File Opened:
              9/20/2005
              Years in Business:
              15
              Business Started:
              1/7/2009
              Business Incorporated:
              3/19/2002
              Accredited Since:
              4/30/2008
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • FirstService Residential
              Contact Information

              Customer Contact

              • Ms. Mara Jockers
              • Mr. Robert G Smith, President
              Additional Contact Information

              Fax Numbers

              • (954) 378-2298
                Primary Fax
              • (954) 929-2234
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Property management

              Customer Complaints

              75 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/25/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              They ignore ALL of my emails with the issues because they do not know how to help; setting up an assessment incorrectly and the result are false credits. Also, I cannot access my First service account with Eldorado due to already having a First Service account with another property. They refuse to even acknowledge this so this withholds all of the docs that I am entitled to see as an owner as well as under the new state laws. There is no one to go to as I reach out to the residential manager ******** ******, who also ignores me. I'm beyond frustrated with this unprofessional company. Their emails that go out are like a second grader's. They are incomplete, lacks information, very unprofessional. This is the 2nd or 3rd time my building has hired them. They are incapable of running 2 towers with over 500 units. I need to go above ******** ****** and this is impossible as the company makes this impossible to access anyone.
              Read More
              Read 74 More Complaints

              Customer Reviews

              61 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Gloria W

              11/13/2024

              I own a property in ********** they took it over in January I thought i was paying through my auto pay they let me know in **vember the auto pay didn't transfer and give me all these fees. If you are on any board for hoa don't get this company now I owe 2600. Since Jan. ** ************ should run like this this was a set up to charge more fees they never called me mailed or emailed for 11 months. They had all my info.

              FirstService Residential Florida, Inc. Response

              11/14/2024

              Thank you for sharing your concerns. We take pride in delivering exceptional service to the residents of communities like yours and do our very best to support the vision and the policies the board of directors has set for the community. Please be assured that we will share your feedback with our team so we can improve your experience with us.
              Read 60 More Customer Reviews

              Local BBB

              BBB Serving Southeast Florida & the Caribbean

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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