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          Keith L. Jones, CPA The CPA Tax Problem Solver has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileKeith L. Jones, CPA The CPA Tax Problem Solver

            CPA
            Multi Location Business

            Contact Information

            13475 Atlantic Blvd Ste 8

            Jacksonville, FL 32225-3290

            Visit Website
            (904) 464-8111

            Business hours

            Open 24 Hours
            Business Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Certified public accountant

            IRS representation & resolution

            Delinquent Tax Returns

            IRS Debt Relief

            IRS Payment Plan

            Innocent Spouse Relief

            Business Details

            This is a multi-location business.

            Find a Location

            Keith L. Jones, CPA The CPA Tax Problem Solver has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              13475 Atlantic Blvd Ste 8, Jacksonville, FL 32225-3290
              BBB File Opened:
              10/13/2020
              Years in Business:
              19
              Business Started:
              5/1/2005
              Business Started Locally:
              10/1/2016
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of AC0028367 for this business, issued by Florida Department of Business and Professional Regulation

              These agencies may include:

              Florida Department of Business and Professional Regulation

              1940 N. Monroe St.

              Tallahassee FL 32399

              (800) 342-7940

              https://www.myfloridalicense.com/dbpr


              • Certified Public Accountant #AC0028367
              Type of Entity:
              Sole Proprietorship
              Hours of Operation

              Primary

              M:
              Open 24 Hours
              T:
              Open 24 Hours
              W:
              Open 24 Hours
              Th:
              Open 24 Hours
              F:
              Open 24 Hours
              Sa:
              Open 24 Hours
              Su:
              Open 24 Hours
              Business Management
              • Mr. Keith L Jones, Owner
              Contact Information

              Principal

              • Mr. Keith L Jones, Owner

              Customer Contact

              • Mr. Keith L Jones, Owner
              Additional Contact Information

              Fax Numbers

              • (888) 977-1099
                Primary Fax

              Phone Numbers

              Website Addresses

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              Customer Complaints

              0 Customer Complaints

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              Customer Reviews

              1 Customer Reviews

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              Most Recent Customer Review

              BERLINDA S

              06/02/2024

              I paid $1,700 for Keith to resolve a *** tax matter. He sent me his agreement terms which stated he would file an amended tax return on our behalf to correct the matter. In ten months, he held one zoom meeting which he spent the whole time looking up and reading *** publications. At the end of the meeting, he stated I would need to get the electronic version of the Amended Return previously filed by another tax preparer service. That was not our agreement. I had a hard copy. Keith did absolutely nothing to help me and let the time expire. I specifically asked when he sent the agreement, if 18 months was long enough because the *** is slow to respond. He stated it should be more than enough time. Personally, I don't even know if Keith is a true CPA. He did not seem knowledgeable or professional and was exposing other clients personal information (names and social security numbers) while on the zoom call. He will not respond to my calls or emails. He did not fulfill the agreement and he did not help whatsoever!

              Keith L. Jones, CPA The CPA Tax Problem Solver Response

              06/07/2024

              Dear ***************,I am genuinely sorry to read about your dissatisfaction with the service provided, as expressed in your recent BBB review. It's crucial to me that our clients feel supported and satisfied throughout their dealings with us.Regarding the tax resolution process, I strive to ensure that each client receives dedicated and knowledgeable guidance. It appears there may have been some misunderstandings about the steps required to handle your case, especially concerning the specific documents needed. I deeply regret any confusion and am eager to rectify the situation promptly.Your trust is very important to me, and I want to address your concerns directly to reach a satisfactory resolution. Please contact me at your earliest convenience by booking an online appoint at the following link **************************************** so we can meet virtually to discuss this matter further.Thank you for bringing this to my attention, and I look forward to speaking with you soon to help resolve your IRS issue effectively.Warm regards,Keith L. Jones, CPA TheCPATaxProblemSolver

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