Business ProfileforGate Petroleum Company

This **************** (#**** *********************) put $375 in pending charges on my card because their pump failed to recognize my Vystar card. This was an issue at Gate as my card worked both before and after. Gate's corporate office admitted there was a technical issue at the pump that caused my card not to be recognized. I was unable to pump any gas. Even so, Gate placed $375 in pending charges on my card. My bank reports the charge will be reflected on my available balance for 4 calendar days. Having so much money on hold could easily result in overdraft fees for many people. Worse, the pending charges could leave some people with no available funds for 4 calendar days. No business should be able to put any funds on hold if their machines are unable to accept your card and no sale is made. To add insult to injury, when I called the ******** station at *********************************, the manager said (1) the fault is mine because I'm the one who used my card at their pump and (2) the fault is also the bank's as the bank is the one who is placing the funds on hold. Obviously, both explanations are patently false. It is Gate who is placing hundreds of dollars in holds for transactions that never go through to sale. My local Vystar reports they get at least four people a day coming into the bank with the same problem so this is a known and continuing issue. I own a small business and I assure you I would not be able to place hundreds of dollars in pending charges on a customer's credit card if they never even used my services. What makes gas stations so special and unique that they have the right to charge your card hundreds of dollars when there is no sale of goods whatsoever? This scammy practice needs to be legislated out of existence.