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Find a Location

Waterpools Jacksonville LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Waterpools Jacksonville LLC

      5646 Summerall Rd Jacksonville, FL 32216

    • Waterpools Jacksonville LLC

      7879 Monterey Bay Drive Jacksonville, FL 32256

    Business ProfileforWaterpools Jacksonville LLC

    Pool Contractors
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Waterpools Jacksonville LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Waterpools Jacksonville LLC

        5646 Summerall Rd Jacksonville, FL 32216

      • Waterpools Jacksonville LLC

        7879 Monterey Bay Drive Jacksonville, FL 32256

      Location of This Business
      5646 Summerall Rd, Jacksonville, FL 32216
      BBB File Opened:
      4/28/2022
      Years in Business:
      3
      Business Started:
      1/29/2021
      Business Incorporated:
      1/29/2021
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Lawrence Dong, Vice President

      Industry Tip

      BBB Tip: Hiring a pool contractor

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      M. T.

      1 star

      03/02/2023

      We had an appointment at 4 pm, 1.5 hrs before our appointment we got a text that he will be late and if we could do a later time or reschedule for the next day. we said, later is ok so new time was set for 5.30 Same day. At 5.15 he texted that he was still stuck where he was and the "owner" will be coming to us. No problem, we understood that sometimes you get stuck elsewhere. When 6 pm rolled around and nobody showed up I didn't think anyone would come by and we started dinner... The owner came at 6.30 (we were eating dinner by now) and he was totally unprepared, looked like he stopped at a Home improvement store to buy one of those measuring wheels. The way the whole consultation went was just not professional. He measured the width instead of the length and such things. And to top it all off there was no email or whatsoever afterwards to get a proposal, not that we would have signed a contract with them.

      Waterpools Jacksonville LLC Response

      03/07/2023

      Yes my guy was late over customer held him up but we did not have a pool in your price range so you are talking bad about me because you can afford the pool thats wrong

      Customer Response

      03/08/2023

      Who are you to say what we can and cant afford? The funds are approved just so you know! You are just mad that you wont get our business and I left a bad review! We had 4 pool companies give us estimates and you were very unprofessional! Im glad we found this out before we signed a contract with you!

      Waterpools Jacksonville LLC Response

      03/08/2023

      SIR YOU TOLD MY SON THE **** WAS TOMUCH MONEY

      Customer Response

      03/08/2023

      Sir? Im a female! And we never talked to your son! We never even got a real proposal from you! You are being ridiculous!

      Local BBB

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