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Find a Location

Bestie Gang Playhouse has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBestie Gang Playhouse

    Online Retailer

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    PO Box 417, Lady Lake, FL 32158
    BBB File Opened:
    2/18/2020
    Contact Information

    Principal

    • Tacara S. Fields, Owner

    Customer Contact

    • Tacara S. Fields, Owner

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tee C.

    1 star

    08/30/2022

    They are LIARS I DID NOT GET MY ORDER I PLACE 2 IN ONE DAY RECEIVED ONE BOTH WAS OVER $200 I WAS SCAMMED I HAVE ALL THE EMAIL'S UPS COULDN'T FIND THE DELIVERY I BEEN FIGHTING MY BANK UPS AND THEM FOR MONTHS TO GET MY MONEY BACK AND NOW IM TIRED IF ALL THE RUN AROUND AND IM OUT $235 FOR BS I HAD 30 PEOPLE ASKING ME ABOUT THIS COMPANY AND I TOLD THEM DO IT AT YOUR OWN RISK... I HATE LIARS AND I FEEL LIKE THEY KNOW THEY JIPPED ME ON MY ORDER

    Bestie Gang Playhouse Response

    09/09/2022

    Please allow 48-72hr for a response via email
    Thank you, Links are for YOU as if your question is answered within
    links NO response is needed.

    📬Business hours
    Monday - Friday 9am - 5 pm
    CLOSED WEEKENDS

    *************************************************************** *************************************************************** *************************************************************** *************************************************************** *************************************************************** *************************************************************** **********************
    ⚫�ENTERED WRONG ADDRESS- if you catch it before order ships it's $5
    address change/correct fee cash app is $BGCOLLECTIONLLC once paid
    reply back with order # full address and name payed with on cash app
    to verify if using PayPal we are makeupbygrlwitgrill@gmail.com and do
    the the same thing & make sure we confirm payment & address change.
    It's not valid until confirmation is complete. If that's a issue order
    will be
    $11 to reship a returned item out. Also depending on what it is it
    will have to be remade fresh but you can check your confirmation email
    to know what address was
    Entered at check & then check with your post office to know why as
    they are the only ones that can explain that situation

    🟠SKINCARE: questions concerns and/or updates are to be sent to
    business page listed on instruction card which is on Ig Bestiegang
    Skincare- info that was sent with your skincare order as well Ig:
    BestiegangSkincare ONLY


    Hey Bestie,

    FAQ and links can be found above EVERYTHING needs to be done correctly
    if not we will not be able to assist you in a timely manner  so if
    questions are within links no response will be needed with All Due
    respect😘 If this is regarding a already placed order & answer isn't
    within  links reply back with order number Name on your order &
    concern
    Thank you,
    Bestiegang Collection


    Please allow 48-72hr for a response via email
    Thank you,

    Customer Response

    09/12/2022

    I went through all those ** steps and that's how I found out your shipments is insured for $50 on a $235 order so with no disrespect I'm good I accepted the fact I was going to keep getting the run around and lose my money to you ! as I did.. *** Never found the order just stated they don't know what was delivered and what I ordered can't fit in that pink envelope package I AGREED but I will keep sharing my experience if anyone asks I didn't list it all but I still have the receipts for what I'm saying I ordered over $500 worth of product that day and I HATE I DID and Hate that I told alot of people to order from you.

    Bestie Gang Playhouse Response

    09/19/2022

    Please allow 48-72hr for a response via email Thank you, Links are for YOU as if your question is answered within links NO response is needed. *************************************************************** *************************************************************** *************************************************************** *************************************************************** *************************************************************** *************************************************************** *************************************************************** ***************ï��ENTERED WRONG ADDRESS- if you catch it before order ships it's $5 address change/correct fee cash app is $BGCOLLECTIONLLC once paid reply back with order # full address and name payed with on cash app to verify if using PayPal we are ***************************** and do the the same thing & make sure we confirm payment & address change. It's not valid until confirmation is complete. If that's a issue order will be $11 to reship a returned item out. Also depending on what it is it will have to be remade fresh but you can check your confirmation email to know what address was Entered at check & then check with your post office to know why as they are the only ones that can explain that situation 🟠SKINCARE: questions concerns and/or updates are to be sent to business page listed on instruction card which is on Ig Bestiegang Skincare- info that was sent with your skincare order as well Ig: BestiegangSkincare ONLY Hey Bestie, FAQ and links can be found above EVERYTHING needs to be done correctly if not we will not be able to assist you in a timely manner so if questions are within links no response will be needed with All Due respect😘 If this is regarding a already placed order & answer isn't within links reply back with order number Name on your order & concern Thank you, Bestiegang Collection Please allow 48-72hr for a response via email Thank you,

    Customer Response

    10/14/2022

    As long as you keep responding to something that you don't need to I will keep stating my truth about you guys God sees what you do so like I said he see everything I went through all these steps that you keep sending I done. I spoke to *** I urge anybody that orders anything don't buy anything over $50 because that's all it is financed for unless because I said something y'all raised it now but doubt it it's still $50 so you buy something for $250 and they lose it or they don't send it to you ,you're only going to get $50 reimbursement I went through all the steps worthless send pictures and everything worthless I was out a lot of money to me but you didn't care so stop writing on here I gave my review because that's what I experienced with you and for you to keep sending that it makes no sense because you did nothing to help me get my money back you did nothing to say that you're going to resend the order of what was missing you did none of that so this is irrelevant and I'm sharing my story with people so they know what to expect when they feel hustled by you guys you know they need to not order anything over $50 don't order bulk because you'll come up with these problems *** was even laughing sd I know that you lost that much and we can't even find the the product that was sent to you but for that amount you're bout is only insured for $50 WOW that's all I can say so quit sending writing stuff because next I'll just start posting the pictures and start posting everything else then it is pointless because it's not going to get resolved even though we're putting it on a better Business bureau I'm just wanting people to know that be careful when they shop with you all like I said I didn't have a problem with your products I got a problem with how you acted and how you treated me after I spent over $500 with you all in one day because I've ordered before and got all my stuff I just won't again. I still have every email between us the emails between *** I just don't have the phone calls that I had with them and it is pointless like I said it was pointless wasted all that time just trying to get my product or my money and didn't get **** so y'all pointless but if you keep adding to my response I will keep responding if you keep commenting I will keep commenting.

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