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Find a Location

Pawfection Dog Training, LLC has 1 locations, listed below.

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    Business ProfileforPawfection Dog Training, LLC

    Dog Training

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers dog training services, canine behavior modification, puppy training, search and rescue training, Guide dog and Police K-9 training including in-home and group sessions.

    Business Details

    Location of This Business
    Lake Mary, FL 32746-4454
    BBB File Opened:
    3/14/2011
    Years in Business:
    14
    Business Started:
    6/4/2010
    Business Started Locally:
    6/4/2010
    Business Incorporated:
    6/16/2010
    Type of Entity:
    Limited Liability Company (LLC)
    Contact Information

    Principal

    • Darryl Payne, Managing Member

    Customer Contact

    • Darryl Payne, Managing Member
    • Pennie Payne, Managing Member
    Additional Contact Information

    Fax Numbers

    • (407) 435-2210
      Primary Fax

    Email Addresses

    Customer Complaints

    3 Customer Complaints

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    File a Complaint

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Debbie K

    1 star

    03/19/2024

    My recent experience with Pawfections Dog Training was, in my opinion, below the standards of professionalism and customer service. After I paid a large amount for lifetime service I was informed when I had an is*** with my dog that they only follow up with is***s originally discussed at the initial time of meeting; SO A WORD TO THE WISE: BRING UP EVERY POSSIBLE BEHAVIORAL ISSUE THAT A DOG COULD HAVE AND VIDEO RECORD THE ENCOUNTER. However, this not stated on the receipt that they insisted I sign and they consider a contract. I was given a can of pet corrector and advised to purchase a prong collar for pulling is***s. In recent conversations with Pawfections I was told if I speak of my unhappiness with their service they will *** me for slander. I am only complaining about the personal in-home service Pawfections offer. I don't have any idea of their group training sponsored at a park in Oviedo. My dog and I received poor service, lack of care and response for our needs.

    Pawfection Dog Training, LLC Response

    03/20/2024

    The issues that we were hired to fix were fixed to the customers satisfaction as evidenced by the receipt she signed stating that she was happy with the service and that the training met or exceeded her expectations. When she called us a week later with a separate issue we responded immediately even calling her from a cruise ship in the middle of the ********* Sea! We advised her that the issue (her dog jumping a fence while off ***** was easily solved by her not breaking the law and allowing her dog to be off leash in public. This reviewer also stated that the dog jumped the fence at the dog park when she left it unattended to go to the bathroom (also owner error) this reviewer was extremely abusive on the phone and despite this we still offered her sound advice for the issue we were never asked to fix in the first place. This reviewer is now slandering our name with untruths in as many places as she can. Despite this we stand by our guarantee to assist her with any advice or support for the issues we were hired to fix. She also didnt tell us that she uses a shock collar on her dog.

    Local BBB

    BBB Serving Central Florida

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