Business ProfileforNewport

I would give a minus star rating if I could. I quit my job on 2/17/24, started the process of trying to cash out my 401k and stocks. They said I had to wait until my final paycheck so the final deposit to my 401k would go into it. Made sense. Called a week after my final paycheck. They said that I was not terminated in the payroll system at the company I worked for. I asked when the window was to cash out my stocks so I could write it down so I didnt miss it. They told me it was in August but I would have to call back closer to then to find out the window. I knew it was sometime in August from what other employees have told me. It took until the middle of March to get the company I worked for to terminate me in the system for whatever reason. It took several emails and the threat of an attorney to get my 401k cashed out, which I believe they did as quick as they did because only had about $700 in that account because I had quit my job to take care of my Mom before she passed and come back to the company. I had left the stocks because I wasnt gone long enough to cash it out then. I called back to ask about the hardship because my home is old and needs repairs, and I was having car trouble. I was told I had $0 in stocks. I freaked out when she told me this and she said they had sold my account to a other company because sometimes they do that and that she did not have information about the company or authority to give me info. I hung up to calm down and called back and the next person said my money was there but they dont do hardships for any reason, even if you are facing being homeless and carless. At the time my home had mold problems causing me health problems. I explained this over several emails and they were adamant about they do not have a hardship program on stocks. And that they cannot just cash it out because it takes about a year to pull the stocks out period. Absolutely horrid people, rude, they will hang up on you even though you are being nice.