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          Find a Location

          Waterline Marketing Company has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Waterline Marketing Company

              PO Box 56 Marco Island, FL 34146-0056

            • Waterline Marketing Company

              939 Chalmer Dr Ste 3 Marco Island, FL 34145-2565

            Business ProfileWaterline Marketing Company

            Cooking Utensils
            Multi Location Business

            Contact Information

            PO Box 56

            Marco Island, FL 34146-0056

            Get Directions
            Visit Website
            (239) 394-5757

            Business hours

            9:00 AM - 6:00 PM
            Business Hours
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

            File a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company sells unique culinary tools for commercial and home use. Their primary product lines are whipped cream dispensers and chargers, soda chargers, and soda siphons.

            Business Details

            This is a multi-location business.

            Find a Location

            Waterline Marketing Company has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Waterline Marketing Company

                PO Box 56 Marco Island, FL 34146-0056

              • Waterline Marketing Company

                939 Chalmer Dr Ste 3 Marco Island, FL 34145-2565

              Location of This Business
              PO Box 56, Marco Island, FL 34146-0056
              BBB File Opened:
              7/7/2006
              Years in Business:
              22
              Business Started:
              1/22/2002
              Business Incorporated:
              1/22/2002
              Type of Entity:
              Corporation
              Alternate Business Name
              • Creamright
              Hours of Operation

              Primary

              M:
              9:00 AM - 6:00 PM
              T:
              9:00 AM - 6:00 PM
              W:
              9:00 AM - 6:00 PM
              Th:
              9:00 AM - 6:00 PM
              F:
              9:00 AM - 6:00 PM
              Contact Information

              Principal

              • Mr. J. Douglas Meester, President

              Customer Contact

              • Mr. J. Douglas Meester, President
              Additional Contact Information

              Fax Numbers

              • (239) 642-1815
                Primary Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              0 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Scott K

              07/06/2022

              Avoid at all costs, use Amazon for easier shipping and better customer support.

              Waterline Marketing Company Response

              07/20/2022

              Your order was placed well after our cutoff time for same day shipping on Friday, July 1st. Subsequently, due to the July 4th holiday weekend, we were not back in the office until July 5th. Your order was scheduled to ship out that day, however you called our office and verbally assaulted our customer service representative with a profanity laced tirade because the items were not able to arrive by the time you wanted them to due waiting until the last minute to place an order. You asked that we expedite the shipping, which unfortunately we are unable to do with our products as they contain compressed gas and cannot travel by aircraft as they are classified as hazardous materials on aircraft and can only travel by ground transportation.

              We are sorry that you feel that your needs were not met by our company, but a lack of planning on your part does not necessitate an emergency on our part.

              Customer Response

              07/21/2022

              I told them that if they couldn't guarantee my shipment went out that day that I would need to cancel. They were already in the process of cancelling my order when I said that. As I'm hanging up the csr yelled something at me so I emailed in and said I'll never buy from your POS company again, a single email has now turned into a "profaniity laced tirade" and I am considering legal action due to the falsehoods that can be proven with their own customer service phone recordings.

              Waterline Marketing Company Response

              07/22/2022

              I am not sure what legal action you can pursue, sir. Your order was canceled and the money was refunded to you. We do not record our calls, if we did we would have to make you aware of that prior to speaking with you on the phone. Because your needs couldn't be met because of your tight time window does not make our company a "POS" company. It simply means the time frame could not be met. Your attitude from the first email we received was poor and when we could not guarantee shipment or expedite the shipping you then yelled at our customer service representative. Again, we're sorry we couldn't get the items to you by the time you wanted them because we don't operate on the weekends or Federal holidays and cannot expedite the shipping as the cartridges are filled with compressed gas and can't travel via aircraft. Your claims against our company are simply untrue, and we wish you well in your future endeavors with another company.

              Local BBB

              BBB of West Florida

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