Business ProfileforJMK Property Investment LLC

Unprofessional and Unacceptable Experience We recently moved to ******* from out of state and initially sent a family member to check out the apartment we were supposed to move into. It looked great. However, right before our move, the complex switched us to a completely different unit we had never seen. To make matters worse, we couldnt move in for five days after our lease started due to a leak, leaving us with nowhere for our belongings.Once we finally got into the apartment, it was filthy. Despite being charged a $300 pet cleaning deposit for our dog, it was clear they didnt bother cleaning up after the previous tenants pet because the place reeked of cat urine. Even after they "cleaned," the job was so poor that we had to re-clean everything ourselves. We had to buy an ozone machine to deal with the cat smell.Additionally, they did the drywall repair right before we moved in, and the A/C was running at that time, which caused drywall dust to get into the air ducts. Now, every time the air kicks on, it spews dust into the air. We've requested that the A/C be cleaned, but the maintenance man informed us that its full of fiberglass and needs a professional cleaning. That ticket is still sitting there, unresolved, and we cant get the dust to stop. The A/C is now barely functioning because its clogged with fiberglass. Because of the drywall dust, we also had to get an air purifier just to be able to breathe comfortably.The freezer is also leaking water into the refrigerator, which ruined all of our produce in the first week. Nobody ever came to fix it or offered any compensation for the lost ******* biggest issue is that the apartment they switched us to has an extremely unlevel floor. I have hip problems, and being off-balance all the time has caused me significant pain and inflammation. This was not the apartment we agreed to, and I cant help but feel like we were baited and switched simply because we were from out of town.