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          Roto Rooter Services Co. has 1 locations, listed below.

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            Business ProfileRoto Rooter Services Co.

            Sewer Cleaning
            BBB accredited business

            Contact Information

            7847 NW 15th St

            Miami, FL 33126-1109

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            Email this Business
            (305) 461-9915

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            6 complaints closed in last 3 years

            4 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/11/2015

            Years in Business: 40

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Roto Rooter Services Co. offers plumbing and drain cleaning services.

            Business Details

            Location of This Business
            7847 NW 15th St, Miami, FL 33126-1109
            Email this Business
            BBB File Opened:
            1/17/2012
            Years in Business:
            40
            Business Started:
            7/25/1984
            Business Incorporated:
            7/25/1984
            Accredited Since:
            5/11/2015
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Contact Information

            Customer Contact

            • Mr. Frank Marrero, General Manager
            Additional Contact Information

            Fax Numbers

            • (786) 471-0328
              Primary Fax

            Phone Numbers

            Email Addresses

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            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            05/15/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Date, May 14, 2024. Called Roto Rooter to snake a clog in bathtub plumbing. Came out and told me that he couldn't complete the job because there is something stuck in the pipes. Called a "manager" to come out and assess. "Manager" came and sent a camera though the pipes and recommended that we spend $8000.00 to replace all of the plumbing under the house. Tried to make me feel good that they didn't charge me. I said i'd get back to them.When my husband came home from work he thought that the quote didn't seem right because he is very familiar with our plumbing. Went into the bathroom and looked down the drain and had to spend about 1/2 hour prying the head to their snake maching out of our drain. It was VISIBLE to the eye. Tried to scam an older lady. Reprehensible. I want an admission and an apology.
            Read More
            Read 5 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Michael C

            10/04/2022

            Roto-rooter lied to me about what work needed to be done, what they found doing the work, what needed to be done to fix the problem, what the cost of the work done and proposed had to be. They are liars and cheaters. When I gave them a bad review ( when they asked for a review), their general manager **** called me. As I told him what had happened, he agreed that needed work was mispresented, that they lied about not having the correct camera to recheck the condition of the drain lines, thst they lied about what problems were found but he never offered to reimburse me some of the $11,000 that roto-rooter stole from me. Do NOT ever use Roto-Rooter!!

            Local BBB

            BBB Serving Southeast Florida & the Caribbean

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