Customer ReviewsforTamiami Ford, Inc.

Stay away from they are to be avoided worse than the plague. They will do everything to force you into dealing with flunkies that know nothing and that includes keep you lied to in order to keep you from speaking to the owners. They will force you to settle for trash instead of what you are after and make you deal with sales supervisors that decide to take it on their selves to make decisions that you the owner of a new truck that you own should be the one making which you are not and you are not even notified of taking a week or longer for you to find out after it is too late to stop from happening and then try to make it out that you are the lying one.

Dear Valued Customer,
First and foremost, I would like to express my sincerest apologies for the experience you've had with our company. While I may not fully grasp the extent of your frustrations from the review, I want to acknowledge that your feelings and perceptions are important to us. We certainly never intend for our customers to feel misled or dissatisfied with their interactions, and I'm sorry if this was the case for you.
Regarding your unpleasant experience with our team, we take such feedback seriously, and we are committed to ensuring that all of our customers receive knowledgeable and efficient service. It troubles us to hear that you felt forced to accept anything less than what you were seeking, and for that, we are genuinely sorry.
We also apologize if there was any perception of deception or avoidance in dealing with your concerns. Open and honest communication is a foundation of our business, and we lament any instance where a customer feels otherwise.
To remedy this situation, I would personally like to offer you the opportunity to discuss your experience directly with me. I am more than willing to hear about what happened in detail and to work towards a resolution that meets your satisfaction. Please reach out to us at your earliest convenience so that we can set up a time to talk.
Once again, we wholeheartedly apologize for any inconvenience and disappointment caused, and we hope to have the chance to restore your faith in our dedication to our customers. We’re looking forward to speaking with you and finding a way to move forward in a positive direction.
Warm regards,
**** *******  General Manager
Tamiami Ford
************ *** ****

I can not accept their comments as I called them on the 8th of April 2024 after being notified by the BBB and was told by the secretary that Mr. ******* was out all day and that he had left word with her that he had no time to deal with me as I was full of it and he had told his people that they were to deal with it as he had other things to do like deal with his 189 employees.

STEAR CLEAR FROM PRICE GOUGING DEALER. LURED ME IN WITH A MSRP ON A NEW MAVERICK TRUCK THEN TOLD ME I WOULD NEED TO PAY 5K OVER . I OFFERED 2K OVER MSRP AND THEY COUNTERED AT 4K PLUS FEES. I DECLINED. TOTALLY GREEDY DISHONESTY. I WAS GIVEN THE MSRP BY KEN C. AND TOLD IT COULD BE BOUGHT FOR THAT PLUS DEALER FEES. UPON ARRIVAL AT THE DEALERSHIP I WAS HANDED OFF TO SALESMAN DEAN A. WHO INFORMED ME OF THE UPCHARGE. GO ELSEWHERE!

We do not charge "over MSRP", however, we do often have dealer-installed accessories on many of our vehicles that make the final purchase price higher than the original MSRP. Dealer installed options add value to the vehicle they are installed on. We regret that Mr. ********* did not receive an experience he felt good about. All dealer installed options are clearly displayed on every vehicle. Our GM would be glad to speak with Mr. ********* personally about his experience. Again, it is our clear goal to make every customer completely satisfied with every experience at our dealership, whether the consumer purchases a vehicle or not.