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Find a Location

Tamiami Ford, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforTamiami Ford, Inc.

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1471 Airport Rd N, Naples, FL 34104-3317
    BBB File Opened:
    3/16/2001
    Years in Business:
    51
    Business Started:
    10/1/1973
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of VF1001467-1 for this business, issued by Florida Dept of Highway Safety/Motor Vehicles. The expiration date of this license is 12/31/2024.

    These agencies may include:

    Florida Dept of Highway Safety/Motor Vehicles

    2814 E Hillsborough Ave

    Tampa FL 33610

    (813) 740-4288

    BBB records show a license number of MV2749 for this business, issued by Florida Department of Agriculture & Consumer Services

    These agencies may include:

    Florida Department of Agriculture & Consumer Services

    2005 Apalachee Pkwy

    Tallahassee FL 32399

    (800) 435-7352

    Contact Information

    Principal

    • Mr. Robert Zellers, President

    Customer Contact

    • Mr. Robert Zellers, President
    • Ms. Sheila Zellers, Vice President
    Additional Contact Information

    Fax Numbers

    • (239) 643-3799
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    R. T.Taylor

    1 star

    04/04/2024

    Stay away from they are to be avoided worse than the plague. They will do everything to force you into dealing with flunkies that know nothing and that includes keep you lied to in order to keep you from speaking to the owners. They will force you to settle for trash instead of what you are after and make you deal with sales supervisors that decide to take it on their selves to make decisions that you the owner of a new truck that you own should be the one making which you are not and you are not even notified of taking a week or longer for you to find out after it is too late to stop from happening and then try to make it out that you are the lying one.

    Tamiami Ford, Inc. Response

    04/08/2024

    Dear Valued Customer,
    First and foremost, I would like to express my sincerest apologies for the experience you've had with our company. While I may not fully grasp the extent of your frustrations from the review, I want to acknowledge that your feelings and perceptions are important to us. We certainly never intend for our customers to feel misled or dissatisfied with their interactions, and I'm sorry if this was the case for you.
    Regarding your unpleasant experience with our team, we take such feedback seriously, and we are committed to ensuring that all of our customers receive knowledgeable and efficient service. It troubles us to hear that you felt forced to accept anything less than what you were seeking, and for that, we are genuinely sorry.
    We also apologize if there was any perception of deception or avoidance in dealing with your concerns. Open and honest communication is a foundation of our business, and we lament any instance where a customer feels otherwise.
    To remedy this situation, I would personally like to offer you the opportunity to discuss your experience directly with me. I am more than willing to hear about what happened in detail and to work towards a resolution that meets your satisfaction. Please reach out to us at your earliest convenience so that we can set up a time to talk.
    Once again, we wholeheartedly apologize for any inconvenience and disappointment caused, and we hope to have the chance to restore your faith in our dedication to our customers. We’re looking forward to speaking with you and finding a way to move forward in a positive direction.
    Warm regards,
    **** *******  General Manager
    Tamiami Ford
    ************ *** ****

    Customer Response

    04/09/2024

    I can not accept their comments as I called them on the 8th of April 2024 after being notified by the BBB and was told by the secretary that Mr. ******* was out all day and that he had left word with her that he had no time to deal with me as I was full of it and he had told his people that they were to deal with it as he had other things to do like deal with his 189 employees.

    Local BBB

    BBB of West Florida

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