Business ProfileforVIP Rental Homes

We hired VIP RENTAL HOMES in 2021 to get a tenant for my 84 year old mother's property. They got us a renter and 4 1/2 months later They wanted out of the lease. I called jim @ VRH and let him know what was going on and he didn't say anything that he was in the process of selling or getting into the process of selling them that house. 2 of the three tenants closed on the house the following month. Jim again stayed quiet. @ 10 weeks later 2 of the three tenants abandoned our rental and the other called in to say they could afford the Rental anymore. We called Jim again and explained what we where going thru with the tenants and again jim stayed quiet and kept it a secret that him and his wife had sold the tenants a new home. Because of the lack of transparency from VIP RENTAL HOMES my mother thought that the tenants where really going thru a hardship. But 2 out of the 3 tenants had enough money to purchase a $391,000 new town home for investment. Jim and Deena made under $24,000 in commission based on the normal 6% commission rate. IN addition since my mom was made aware of this, she went ahead and forgave the tenants $4000.00 worth of damages and penalties. @ Three months later, the tenant called me about an issue regarding a rental property she had purchased. After my conversation with her I was intrigued to know who had sold them that property. I searched and I was disappointed to find out it was The Carvajal Group which is associated with VRH. We are shocked that they kept it quiet and secret all along. I contacted Jim and he denies any wrong doing whatsoever for his lack of honesty, transparency and Integrity in dealing with this situation. My 84 year old mother was affected by this for the lack of transparency. Jim will not say why did he and his wife keep this all a secret? Why did they not look out for my 84 year old mother's best interest. They won't respond! Never again will we hite or recommend VIP RENTAL HOMES!