Business ProfileforFlorida Universal Roofing, Inc.

I’ve used Florida Universal Roofing because of a past recommend for work they did a decade ago. First roof issue was gutter related in December 2022. Rick showed up on time and did his thing. He seemed like a nice guy. A couple days later, we received an estimate for $1,200. After a couple weeks, we decided to do it. Rick showed up, did his thing, and left without telling us he was done. The issue seemed resolved. We waited for a bill that never came. The next time it rained, a week later, we noticed the gutters perpendicular of the original fix were leaking between the roof and gutter. I spoke with Julie, via their office number, if we could get Rick to check it out. I also asked about payment for the previous work done. She said we could send a check in the mail or Rick could take it when he came back. She scheduled a 4pm Friday meeting. Rick was a no show. He never called or anything. We called Julie to make sure he was okay. Julie rescheduled Rick coming back out. We sent the $1200 check to the company. Rick did show up this time. He never mentioned not showing up Friday. We had a nice chat, at least I thought. We discussed some additional side work since we had issues with water leakage. I exchanged numbers with him. The side work could wait until March as per him. He said he would send an estimate for the gutter. I never got an estimate. After a month, I called Julie back to see when we could expect an estimate. The issue didn’t need to be immediately addressed as it was Florida’s dry season. She told me she would reach out to Rick. I never heard back. I texted Rick to see if he was doing good. I thought maybe I misunderstood? Maybe he would give us an estimate in March? He never responded. The next day, I called Julie back to find out what was up. She said he would have a quote by the end of the week. I asked if she could have him call me. Never happened. Called again. She said she would have him call me the next day. Still nothing.