Business ProfileforTotal Remediation Reconstruction And Roofing Inc

We selected Integrity to replace our existing cabinets and countertops based on their reviews and our first interactions with our sales person, *************************. He came to the initial discussion prepared and although his prices were higher than the other company we looked at, we opted for the peace of mind we thought he would bring. we were wrong. The purpose of this review is to caution you to think twice before hiring Integrity. Candidly, I am writing a review I wish I had been able to see prior to hiring them because it would have saved me a lot of unnecessary headaches. ****** (and his team) started out strong, but I quickly found a significant lack of attention to detail and follow through. He told us our project would take two weeks (it took two months), and during that time we experienced problems that simply did not have to happen. The job will not start on time? Ok tell us in a timely fashion and keep us up to date. Did not happen. The countertops were cut completely wrong and needed to be redone from scratch? Perhaps sharing the sink template we offered or installing all of the base cabinets prior to measuring might have been the way to go. And dont even get me started on the demo guys stapling visqueen into the ceiling, watching it fall within minutes, doing the rest of the work with no effort to keep the dust contained and left the staples in the ceiling for months as a fun reminder of our time together. Same demo guys that failed to place any protection on the six month old floors resulting in hundreds of dollars in extra expense for me. In the beginning, we opted to pay more for a team we hoped would make the process easier and result in a kitchen we would be proud of. In the end, I do not feel ****** was trustworthy or adequately involved in the process. Although the final product is fine, had I known then what I know now, I would have opted to keep the original kitchen instead of going through the process of replacing it with Integrity.