Business ProfileforAcorn Stairlifts, Inc.
Additional business information
Mon: 08:00 AM to 09:00 PM
Tue: 08:00 AM to 09:00 PM
Wed: 08:00 AM to 09:00 PM
Thu: 08:00 AM to 09:00 PM
Fri: 08:00 AM to 07:00 PM
Sat: 08:00 AM to 03:00 PM
Tech Support Hours of Operation:
Mon: 07:00 AM to Midnight
Tue: 07:00 AM to Midnight
Wed: 07:00 AM to Midnight
Thu: 07:00 AM to Midnight
Fri: 07:00 AM to Midnight
Sat: 09:00 AM to 06:00 PM
Sun: 09:00 AM to 06:00PM
Hours are reflected in Eastern Standard Time. The business contacted BBB in April 2014 regarding a lottery scheme utilizing the Acorn Stairlifts name targeted towards seniors.
Victims have reported receiving a letter that claims the recipient has won a large cash prize from the Consumer's And Merchandise Reward Program of New York City. The letter is accompanied by a fraudulent check in the name of Acorn Stairlifts, Inc., to cover lottery fees and taxes. To collect their winnings, the recipient is instructed to deposit or cash the check and then either mail or electronically transmit the equivalent amount of money to an address in New York City. In some cases, victims have reported receiving multiple letters and checks, as well as telephone solicitations from individuals claiming to represent the Consumer's and Merchandise Reward Program.
Acorn Stairlifts, Inc., has no connection to the Free Lottery Consumer's and Merchandise Reward Program. The company has notified law enforcement agencies in an effort to identify the perpetrators. Individuals who receive the fraudulent notice or have any information regarding this matter should contact their local FBI office for referral to the White Collar Crime squad. Impacted consumers may also call Acorn Stairlifts, Inc. directly at 407-650-0216 ext 1620.
At-a-glance
Customer Complaints
206 complaints closed in last 3 years
77 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Business Details
- Location of This Business
- 7001 Lake Ellenor Dr, Orlando, FL 32809-5792
- BBB File Opened:
- 5/23/2003
- Years in Business:
- 26
- Business Started:
- 6/1/1998
- Business Incorporated:
- 6/8/1998
- Accredited Since:
- 5/23/2003
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Hours of Operation
Primary
- M:
- 8:00 AM - 7:00 PM
- T:
- 8:00 AM - 7:00 PM
- W:
- 8:00 AM - 7:00 PM
- Th:
- 8:00 AM - 7:00 PM
- F:
- 8:00 AM - 7:00 PM
- Sa:
- 8:00 AM - 3:00 PM
- Business Management
- Shawn Herbst, Vice President of Operations
- Jim Bradley, President
- Contact Information
Principal
- Jim Bradley, President
Customer Contact
- Shawn Herbst, Vice President of Operations
- Jim Bradley, President
- Melany Bradshaw, Company Contact
- Additional Contact Information
Fax Numbers
- (407) 650-1764Primary Fax
Phone Numbers
- (866) 782-4754Other Phone
- (888) 211-1245Other Phone
Email Addresses
- Primary
Website Addresses
- (407) 650-1764
Customer Complaints
206 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
09/30/2024
- Complaint Type:
- Order Issues
- Status:
- Resolved
Customer Reviews
278 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Madeline A
5 stars11/20/2024
Acorn Stairlifts, Inc. Response
11/22/2024
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