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Find a Location

Mr. Fence of Florida, Inc. has 1 locations, listed below.

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    Business ProfileforMr. Fence of Florida, Inc.

    Fence Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/8/2022

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Mr. Fence of Florida is a locally owned and operated company located in Panama City, Florida.

    It is owned and operated by Joshua Glover who has been involved in the fencing industry since he was 8 years old. Joshua's father and stepfather have both been in the fencing industry for over 30 years so Josh naturally learned extensively from them through osmosis and hands on training. In addition to his experience gained through his family, Josh is also an active member of the American Fence Association. He has served on several committees and is the Chair of the "Operations Manager Committee" which put together the OMS School and OMS Certification through ACI. Josh travels the country working with other fence contractors to help them improve their business and the industry.

    After working for more than 10 years in the underground coal mines of western Kentucky, Joshua and his wife Lauren moved to Panama City with their 4 children in 2019. Shortly after, Mr. Fence of Florida was born. The company was started and built around the idea that they were building a customer service company, that also installs fences. For the first year, they ran the office out of their kitchen and dining room as they poured their hearts and souls in to building what they believed would be a fence company second to none.

    Quality control and customer satisfaction are at the very core of the organization and extend outward. Mr. Fence uses no Sub-Contractors, all of the Team Members are full time hourly or salary individuals that go through continuing extensive training in order to stay on the cutting edge of installation techniques and provide the highest value possible to their customers. With these solid core beliefs and an outstanding team, Mr. Fence of Florida is able to offer an industry leading warranty with our Lifetime Craftsmanship Guarantee!

    Business Details

    Location of This Business
    6804 Bayou George Dr, Panama City, FL 32404-5044
    BBB File Opened:
    12/31/2020
    Years in Business:
    5
    Business Started:
    4/10/2019
    Business Started Locally:
    4/10/2019
    Business Incorporated:
    4/10/2019
    Accredited Since:
    2/8/2022
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    7:00 AM - 4:30 PM
    T:
    7:00 AM - 4:30 PM
    W:
    7:00 AM - 4:30 PM
    Th:
    7:00 AM - 4:30 PM
    F:
    7:00 AM - 4:30 PM
    Sa:
    8:00 AM - 4:00 PM
    Business Management
    • Mr. Joshua Glover, President
    • Ms. Taylor Sparks, Manager of Social Media
    Contact Information

    Principal

    • Mr. Joshua Glover, President

    Customer Contact

    • Mr. Joshua Glover, President
    • Ms. Taylor Sparks, Manager of Social Media

    Customer Complaints

    3 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sandel H

    1 star

    07/25/2022

    First, let me preface this long review with: the installers did a good job. The person answering the phones was also kind when I reached out to the company frustrated. The process of getting a quote and signing a contract with Mr. Fence is fairly easy. But it stops there. Scheduling and communication on the installation is not the best. We asked for a timeline weeks prior as we had things needing to be removed from our property, we were told they would call 24 hours in advance. The phone call never happened. Installers left by 3:30pm on the first day. I didn't inquire why because I didn't expect this to be the norm (it is if you're not in Panama City). Didn't show on the second day as a foreman called out so our team was pulled to another job. Left by 3:30pm on Wednesday - Thursday; called to another job on Thursday. It was mentioned that we should have received a call every day prior to the team showing up, that never happened. We had to call on more than one occasion to see if the team would be showing up. Overall: - The sales person should understand more about fences and the possibilities. - The poor communication with Mr. Fence customers needs to be addressed. I will not be recommending Mr. Fence to family, friends and strangers dude to poor communication from the company and installers being pulled from a job they're already on to work on another. Upon calling the manager, there seems to be the expectation of no communication from Mr. Fence and their customers. As they will not communicate with their paying customers on why foreman are called to other jobs.

    Local BBB

    BBB of Northwest Florida

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