Business ProfileforFresh Remodel

We contracted them for our master bathroom remodel. 6 week project that is now over 16 weeks and we still have issues.We have several items that we reported to them as having issues during the construction and they were ignored. Now they are trying to pass them as warranty work.Several part were ordered incorrectly and they did not try to replaced until the last minute. The level of work and item we had to point out to the Manager who was never onsite to review the work being done was unbelievable. They day of the demolition they left us with a pipe leaking, they knew about it but did not bother to tell us. We had to report it to the ** and find a bucket.They placed the shower tiles incorrectly and had to rip 1/2 of them out to redo the work. They used the wrong grout on the walls and the floor. The shower floor had to be redone 3 or 4 times, I lost count and now the grout is different colors on the floor. The toilet was installed crooked, when we reported it instead of fixing the issue they used caulk to hide the gab.The exhaust fan was ordered incorrectly, they did not install the one they had sold us. They had to replace it due to the fact that they had sold us the wrong type of fan. The one in place is lauder than the one we had selected with their designer.The list goes on.We have paid on time and have not complained other then asking them when thigs would be done once we reach week 8 or so. We are asking for the final payment to be reduced to half, due to all the issues we had and are still having. WE reached out several times and they came back and offered a 10% discount on the last payment claiming that they realize the inconvenience and had internal issues with their company.We pretty much managed the *** for them, so we are seeking help resolved this. We would never recommend them and would highly suggest you change their rating as they are unprofessional.Let me know if you can assist us or if you need more details.